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About: Discover Quince: High-quality essentials, radically low prices Quince is
reimagining the way you shop for life’s essentials. By connecting directly
with manufacturers, we eliminate the markups and inefficiencies of traditional
retail, allowing us to deliver high-quality products at prices that fit your
budget.


 
  2025-06-06

Quince Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Lastbrand Inc









3 Most reported problems 😔💔

4.9 out of 5

Not Luxury Service

2025-06-11

by Janae Deli

Maybe I’m just poor but I’m pretty sure customers of the Gucci do not have access to customer service via the phone. I’ve had an issue with an order not reflecting items I selected to return and I can not reach a human being who knows what they’re doing. Actually, I can’t reach a human at all. I also returned another item several days ago via FedEx and the tracking information is not available. Another great idea for a company that will not be around in the next 10 years.

Ok product, ridiculous operation

2025-06-12

by Ew090!;&*£{‘

First timer. Ordered 6 items in 1 order. But they come in 3 different packages on different dates. Even identical products come from different warehouses. Not to mention that they missed one package and sent a picture that is clearly not their package to make a point that it’s delivered. I wonder who their shipping PM is and whether their business model is based off fraud deals. Bye.

No descriptions or specs

2025-06-13

by Jssyjcewzhk

Kept having to go to the website to read descriptions and fabric content specs. Doubly frustrating because I had to do it in incognito since it would force the app to open from search results.

Also, the app opens when you click links in Quince promotional emails, but you’re only directed to the app homepage, not the specific products featured in the emails.


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Quince customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Quince.


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