Note AI Status

Last Updated on 2024-09-04 by Nino Okruashvili

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Common Note AI Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Note AI app on iOS and Android devices. Solve all Note AI app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Note AI iPhone Issues and Solutions

Note AI iOS app crashes, not working, errors
Note AI iOS app network issues
Note AI on iOS has black/white screen

Note AI Android App Issues and Solutions

Note AI has errors/crashing/not working
Note AI server network connectivity issues
Note AI has black screen

Note AI iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Note AI app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Note AI app crashes or not working on Iphone (iOS):

Close and restart the Note AI app on iPhone
Update Note AI app to the Latest Version for iOS
Uninstall and reinstall Note AI iPhone app
Update your iPhone to the latest iOS version

Fix Note AI on iPhone unable to connect to server/internet connection issues::

To resolve Note AI network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Note AI black/white screen (blank screen) on iPhone:

Follow the Note AI iOS app troubleshooting guide Here →

Note AI Android App Issues and Solutions

Fix Note AI not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Note AI app issues:

Force Stop the Note AI App
1. On android, goto "Settings" » click Note AI app. » click "Force Stop".

Update Note AI to the latest version on PlayStore

Clear Note AI App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Note AI app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Note AI.

Fix Note AI unable to contact server/ Note AI internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Note AI » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Note AI » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Note AI on android.

Solve Note AI black/white screens issue on Android:

Follow the Note AI android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Nino Okruashvili, developers of Note AI.

Verified email

Contact e-Mail: [email protected]

About this app

Using Note AI you will be able to excel in studies, work or your daily routine by summarizing lectures, lesson, YT videos, LIVE audio recordings and many other types of files into structured and well-designed notes. An innovative way to capture and summarize thoughts, videos, audio records and many more. Note AI works by utilizing special AI algorithms to summarize different types of files, including video and audio files.