Contact MyTherapy: Medication Reminder

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About: MyTherapy is an ad-free, award-winning pill reminder and medication tracker.
Combining a pill tracker, mood tracker, and a health journal, MyTherapy enables
you and your doctor to put your treatment’s success into perspective.



MyTherapy Customer Service 👿🤬😡😠💢😤

MyTherapy: Medication Reminder Contact Information

Listed below are our top recommendations on how to get in contact with MyTherapy: Medication Reminder. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact MyTherapy: Medication Reminder. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of smartpatient GmbH



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Read 4 Customer Service Reviews 😭😔💔

4.8 out of 5
Orlando Morales
2022-10-15

Your app doesn’t recognize Lunesta or Eszopiclone

Used to be very good, keeps getting worse

2022-04-28

by KerryOK5

Originally, it was great - all I wanted was a second/backup alarm for my several daily pill doses. Worked fine, though I accidentally found out that what I thought was an easy way to clear the item actually Cleared it - like marked it UNtaken - why would swiping basically erase it but going into it was what marked it as done? It should ALWAYS be harder to skip a supposed daily task! 🙄
Bad enough that you can’t mark it as handled from the Lock Screen. But now after their updates, the alarm doesn’t go off on the next pill, until you’ve cleared the previous pill - and I don’t mean like Monday’s and Tuesday’s, I mean if I miss my first pill which is say Vitamin A, when the next alarm that day for say Vitamin B is supposed to chirp (or whatever tone is set), it will NOT! If I miss the first dose, the second dose should be LOUDER if anything! To remind me that now I’ve got two going - but stupidly the notification badge will show a 3 for the third dose of the day even if I’ve Already marked off the earlier ones. It’s crap now and I’m off loading.

Good - except can’t edit

2022-05-05

by RikSan50!

This has been great for the first year I used it. Had to edit a medication from every other day to Mon, Wed, Fri (skip week end). Couldn’t do it. Tried several times. Had to delete the App - reinstall and start over.
- - - -
Update: After deleting and reinstalling I could get the schedule correct. BUT... the alarm can’t be heard. Used to be loud bells like a trolly that you could hear easily. Can’t hear it unless you’re next to the phone. Lowered to 2 stars and Deleted and installed another app.
- - - -
Another update: After trying again, the app sometimes tells me “no tasks today” even after alarming. Double tap the home, close the app, then it shows me the med I need to take. Gimme a break, it’s not rocket science.

Awkward

2022-05-12

by Goodnsimple

Had high hopes for this app, in that it claims to provide reminders (don’t need) and keep track of taken medications as well as symptoms. However, while I could add symptoms to track, I could not find them later. All symptoms were under “symptom” so how to tell pain from hives from shortness of breath. Couldn’t find a way without “opening” the symptom.
Also no help with name brands to generics for meds.
The choices for all symptoms was a 1-5 scale. Or should I say 5-1 scale? 1 was bad and 5 very good. So not intuitive for pain certainly. Pain would be best measured as 0 or 1 for none and 5 as severe; For things like hives; a mild, moderate, severe scale seems like it might be more effective. (And would work for pain also.)
Ended up deleting this app after a week.


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Why should I report an Issue with MyTherapy: Medication Reminder?

  1. Pulling issues faced by users like you is a good way to draw attention of MyTherapy: Medication Reminder to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a MyTherapy: Medication Reminder customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using MyTherapy: Medication Reminder.


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