Background Player app not working? crashes or has problems?

Background Player Status

Last Updated on 2017-01-03 by JIAN WANG

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Common Background Player Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Background Player app on iOS and Android devices. Solve all Background Player app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Background Player iPhone Issues and Solutions

Background Player iOS app crashes, not working, errors
Background Player iOS app network issues
Background Player on iOS has black/white screen

Background Player Android App Issues and Solutions

Background Player has errors/crashing/not working
Background Player server network connectivity issues
Background Player has black screen

Background Player iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Background Player app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Background Player app crashes or not working on Iphone (iOS):

Close and restart the Background Player app on iPhone
Update Background Player app to the Latest Version for iOS
Uninstall and reinstall Background Player iPhone app
Update your iPhone to the latest iOS version

Fix Background Player on iPhone unable to connect to server/internet connection issues::

To resolve Background Player network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Background Player black/white screen (blank screen) on iPhone:

Follow the Background Player iOS app troubleshooting guide Here →

Background Player Android App Issues and Solutions

Fix Background Player not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Background Player app issues:

Force Stop the Background Player App
1. On android, goto "Settings" » click Background Player app. » click "Force Stop".

Update Background Player to the latest version on PlayStore

Clear Background Player App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Background Player app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Background Player.

Fix Background Player unable to contact server/ Background Player internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Background Player » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Background Player » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Background Player on android.

Solve Background Player black/white screens issue on Android:

Follow the Background Player android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at JIAN WANG, developers of Background Player.

About this app

- Supports background video playing, which is perfect for music videos.