TransEase app not working? crashes or has problems?

TransEase Status

Last Updated on 2024-12-18 by lunaadslimited

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Common TransEase Problems & Solutions. Troubleshooting Guide

Table of Contents:

TransEase iPhone Issues and Solutions

TransEase iOS app crashes, not working, errors
TransEase iOS app network issues
TransEase on iOS has black/white screen

TransEase Android App Issues and Solutions

TransEase has errors/crashing/not working
TransEase server network connectivity issues
TransEase has black screen

TransEase iPhone Issues and Solutions

How to fix TransEase app crashes or not working on Iphone (iOS):

Close and restart the TransEase app on iPhone
Update TransEase app to the Latest Version for iOS
Uninstall and reinstall TransEase iPhone app
Update your iPhone to the latest iOS version

Fix TransEase on iPhone unable to connect to server/internet connection issues::

To resolve TransEase network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

TransEase Android App Issues and Solutions

Fix TransEase not working on Android, crashes, errors or is unresponsive:

Force Stop the TransEase App
1. On android, goto Settings » TransEase » click [Force Stop]

Update TransEase to the latest version on PlayStore

Clear TransEase App Cache and Data:
1. On android, goto Settings » Apps » TransEase » Storage » click [Clear Data] option. This clears both data and cache.
2. restart TransEase.

Fix TransEase unable to contact server/ TransEase internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click TransEase » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto TransEase » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch TransEase

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