MyActiveHealth Wellness Reviews

I cannot even get past the first step of receiving a verification code sent to my phone number. I have requested a code probably about a dozen times and they never show up. How can I get around this??

Was excited to try MyActiveHealthWellness through my insurance but as another person had, I can’t get into MyActiveHealthWellness . It won’t let me Register. Very frustrating experience.

App freezes

Asks for legal first and last name then continue button is disabled.

I cannot get through the registration. MyActiveHealthWellness will not accept my email address.

MyActiveHealthWellness is very slow and you can’t actually even redeem your rewards

App doesn’t work. Every time I try to use it MyActiveHealthWellness force closes and asks me to log in again.

Needs to be updated. You can’t even log in. Just tries to load for minutes

No ability to stay logged in, fitness tracker connection feature is broken, error messages on every page load.

Was able to register and log in but can’t do anything in MyActiveHealthWellness besides clear all of the error messages that pop up. The “rewards” menu in MyActiveHealthWellness doesn’t even open. Will be deleting.

New here 🙄 and just like everyone else, first impression is a bad one. I’ve read all the reviews and they are all bad but accurate. Come on developers. If we are to get motivated to move this certainly isn’t MyActiveHealthWellness to do it.

I just started using MyActiveHealthWellness and there are so many bugs and errors. It’s also annoying to have to login every time I open MyActiveHealthWellness even with the passcode. I preferred the old Aetna Attain app. It was much more user friendly and I liked the challenges. I like the concept of MyActiveHealthWellness but it isn’t working.

MyActiveHealthWellness seems poorly developed. About half the time that I try to open MyActiveHealthWellness , I get an “oops, something went wrong” message. Then in the rare times when it works, it makes me repeat my login every single time I open MyActiveHealthWellness . Very annoying.

The concept is good, but when the experience is like this the motivation won’t be effective.

As others have noted, MyActiveHealthWellness does not keep you logged in. When I attempt to connect a tracker, no options come up. It is just a blank screen with no options to choose from. The website kicks me to app, MyActiveHealthWellness has no options when I try to connect my tracker. I attempted to contact them through their support page and that timed out as well. I was sent to this site/app by my new insurance company, Aetna.

My insurance co tells me to use MyActiveHealthWellness. Registering took 5 different attempts for it to work. It won’t connect to my apple watch. It won’t allow messaging to your coach. Strike 1,2 and a foul ball right now.

Just unable to connect my Apple Watch to MyActiveHealthWellness or even connect my health app. More frustrating is not being able to connect to support, MyActiveHealthWellness keeps saying something went wrong!!

Here are the issues I have experienced:

1. There are too many steps to login. You have to go through multiple screens even when using a passkey.

2. MyActiveHealthWellness itself is not user friendly. Screens take too long load or sometimes do not load at all.

3. No option to stay logged in. I have to log in every single time I go back into MyActiveHealthWellness . This is extremely frustrating.

I find MyActiveHealthWellness to be extremely annoying. If you are trying to encourage people to live a healthier lifestyle, then you should make it easier for them to use MyActiveHealthWellness.

Great concept and I like the challenges that are intended to get you moving. That said, I have to disconnect and reconnect my tracker (Apple health) almost daily in order to get steps and exercise data to load. Even by doing this, I am still missing data (which is frustrating as it means I don’t meet the goals set, at least according to MyActiveHealthWellness ). I’ve emailed and called the developer about this and no resolution. I also understand the need for privacy however MyActiveHealthWellness logs you out as soon as you leave MyActiveHealthWellness (even if you are still on your phone and just checking another app/texts etc). I feel like I’m constantly logging back in to MyActiveHealthWellness .