Scanner App Status

Last Updated on 2025-09-22 by 雪松张

I have a problem with Scanner App

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Most reported problems

Crashes

50.0%

Not working

50.0%

Common Scanner App Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Scanner App network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Scanner App App
1. On android, goto Settings » Scanner App » click [Force Stop]

Clear Scanner App App Cache and Data:
1. On android, goto Settings » Apps » Scanner App » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Scanner App.

On android, goto Settings » Apps or Manage Apps tab.
Click Scanner App » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Scanner App » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scanner App

Oct 13, 2025, 05:41 PM
a AndroidOS user from Hanover, Germany reported problems with Scanner App : Not working
Aug 12, 2025, 01:40 PM
a ChromeOS user from Frankfurt am Main, Germany reported problems with Scanner App : Crashes
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