XONE Status

Last Updated on 2024-10-12 by 宇新张

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Most reported problems

Crashes

50.0%

Not working

50.0%

Common XONE Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve XONE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the XONE App
1. On android, goto Settings » XONE » click [Force Stop]

Clear XONE App Cache and Data:
1. On android, goto Settings » Apps » XONE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart XONE.

On android, goto Settings » Apps or Manage Apps tab.
Click XONE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto XONE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch XONE

Contact e-Mail: [email protected]

Dec 06, 2025, 07:49 PM
a Windows user from Chelyabinsk, Russia reported problems with XONE : Crashes
Sep 20, 2025, 03:55 AM
a Windows user from Regensburg, Germany reported problems with XONE : Not working
Aug 21, 2025, 09:09 AM
a Windows user from Heidenheim, Germany reported problems with XONE : Not working
Jun 26, 2025, 01:52 AM
a iOS user from Kümmersbruck, Germany reported problems with XONE : Crashes
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