XONE Status

Last Updated on 2024-10-12 by 宇新张

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⚠️ Most reported problems ⚠️

Connection

28.6%

Crashes

28.6%

14.3%

Not working

14.3%

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Common XONE Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve XONE network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the XONE App
1. On android, goto Settings » XONE » click [Force Stop]

Clear XONE App Cache and Data:
1. On android, goto Settings » Apps » XONE » Storage » click [Clear Data] option. This clears both data and cache.
2. restart XONE.

On android, goto Settings » Apps or Manage Apps tab.
Click XONE » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto XONE » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch XONE

Contact e-Mail: hello@appgloam.com

May 28, 2025, 12:40 PM
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