Contact Gundam Place

Contact Gundam Place Support


Company Name:

About: Elevate your hobby with The Gundam Place app - your one-stop mobile destination
for all things Gundam. Enjoy a streamlined, user-friendly interface to browse a
lot of model kits, tools, paints and more.


 
  2026-04-22

Gundam Place Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Gundam Place Website

Privacy Policy: https://gundamplacestore.com/pages/policies

Developer: The Gundam Place Store







3 Most reported problems 😔💔

4.1 out of 5

Placed order, never arrived. Customer service is unreachable

2025-03-16

by HaveKittens

I placed a large order, as soon as it was placed the app said the order was completed (as in shipped and arrived). I assumed this was just a glitch but the order never arrived and I never received any shipping information besides that the payment was received. Customer service by email and phone number are unreachable. The phone number goes to voice mail and email never answered. Since I waited for so long I can’t even make a charge back on my card. Pretty sure I got scammed out of 200 bucks

Finally! A gunpla shop app.. but it has issues

2025-03-17

by Ya Boi Breezy

The app format layout is great. Im really on apps so to see one of my fav gunpla retailers get an app butttt… the app can crash often, I can’t see my order history and when I try to view my points it only gives me a loading screen. Hopefully the issues get fixed!

Love the Website! But the App…

2025-03-18

by Nu_wolf

I’ve shopped on this website for Gundam related products for a year now, they have great deals and good selection! However, the brand new app has performance issues. The app crashes when I search for products! I’m sure there will be updates that improve general loading and searching in the future.




Have a Problem with Gundam Place? Report Issue




Why should I report an Issue with Gundam Place?

  1. Pulling issues faced by users like you is a good way to draw attention of Gundam Place to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Gundam Place customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Gundam Place.


Alternatives