Contact Coconote - AI Note Taker

Contact Coconote Support


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About: Let AI take notes for you! Record lectures and automatically generate study
guides, quizzes, and flashcards from lecture notes. Get the grade you want and
deserve by using AI legally and ethically.



Coconote Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Coconote Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Brett Bauman





Privacy & Terms:

https://www.apple.com/legal/internet-services/itunes/dev/stdeula/



Can I trust Coconote app?

Protect your data and wallet. We investigate the developer's website (Coconote.app), verify they're legit, and uncover hidden scams or complaints.




13 Most reported problems 😔💔

4.8 out of 5
Doris Rice
2026-03-24

I have been charged twice. I was told the first subscription did not go through and was given the chance to join with a discount subscription. I choose subscribed to the discounted subscription. I now see that both subscriptions were changed. Please refund the $129 subscription. Account: wgmp28jjcy@redacted.

Evangelynn Clark
2025-11-20

I am a teacher coming out of retirement to help students. I set up a free week account but did not get to use it for a week. I have some materials that I need to get out of this account but I am having problems. Please help me get those materials and thank you

Dan B
2025-09-05

I have repeatedly tried to transfer my account to my son and he is saying he still cannot record even though Lee (from Coconote) says the account was transferred to him. I need an email or a phone call ASAP. He literally had to go ahead and pay an extra $19 for a month subscription so he could record in class.

Courtney Dow
2025-07-15

I no longer need Coco note. Please cancel my subscription. I have requested this several times since February 2025 but I am still being billed.

Courtney Dow
2025-07-15

I no longer need Coco note. Please cancel my subscription. I have requested this several times since February 2025 but I am still being billed.

Courtney Dow
2025-06-26

I used Coconote for my nursing program. I’m done with the program and need to cancel the service but do not know how. Please let me know how to cancel it.

Joseph Nash
2025-06-14

I no longer wish to subscribe to this service but the email that I originally used apparently no longer exists on the website, however, it continues taking 7 USD out every week.

Janet H Miller
2025-02-03

I have updated to a family membership and now I need to know the process for my daughter in order to download the app under my membership. Is there a special code? Let me know, thanks

Janet H Miller
2024-11-24

I recorded a meeting which was about 2 1/2 hours long. When uploading to make the report it said, "upload failed". Is there any way to retrieve the recording and try again? I need some specific instructions on how to do that.

Lisa LaMountain
2024-09-11

Hi Team, I signed up with Coconote on July 22nd, 2024. Since that time, I've recorded many calls that are very important to me. As of today, I no longer have access and need your help. I tried to sign in today and unfortunately, logging on with an email address is no longer an option and its asking me to create a new (either a Google or Apple) account. In trying to find my old account/folders, I created new accounts which is now confusing. The email I signed up with is Lamountain2@redacted. Can you please assist? -Lisa Lamountain

Lost my recording

2024-05-07

by Flying Wallenda

Used for the first time and the recording didn’t download. Lost the whole thing. Very disappointing

Does not actually do family sharing!- Developer does not respond.

2024-07-31

by ProudSAISDmom

I purchased this through my own appleid to share with my dyslexic daughter through family sharing. The app should be able to be shared, the developer just says to contact them directly and they will send instructions. I contacted the developer multiple times with no response. I purchased the year subscription so am now out $100 and my daughter can only use a device signed in to my account- which is the ipad I need for work.

Great Idea But Crashes

2024-05-17

by One Ok Rock Fan

Today was my first time trying this app and I was using the free trial. I set it to record and at the end of the sermon, I clicked to SAVE. The whole app crashed and it saved nothing. The sermon was lost. This happened to my friend who tried the same thing. The app crashed and she lost the sermon too. Love the idea but what a risk to record and then lose everything! Please help fix. Next time, I will not trust this app but VoiceRecord and later play back that recording because losing it all is the worst.




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