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Company Name: Musicnotes
About: Musicnotes is the world's largest digital sheet music retailer and publisher and the leader in
digital sheet music technology.
Headquarters: Madison, Wisconsin, United States.
Musicnotes Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Musicnotes
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Musicnotes Sheet Music Player Website
Privacy Policy: http://www.musicnotes.com/secure.asp
Developer: Musicnotes
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https://www.musicnotes.com/TermsOfUseApp.html
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7 Most reported problems 😔💔
I want to find the song book that has the song "neither do I condemn thee' and print the song
This is in reference to order YUX9Y4. I can’t get it to print. I can’t even get my sign in to account to work.
Purchased "Written in Red" today and due to a change in printer definition, I ran out of attempts to print two copies. 828-883-2985 Office hours are 9 to 1 Eastern, Monday through Thursday.
Hi I need to close my account
Irritated, Cannot Delete Pre-Installed Music Sheets
by Silverfern_nc
I love this app, except for one “feature”. The company pre-installed around 9 songs. Music like “Big Rock Candy Mountain”, “Hello Ma Baby”, “John Henry”, etc.
The problem is that I am now stuck with at least 9 songs in the app that I will never sing and I cannot delete them. The best I can do is grey them out. Every time I have to use the app to scroll through my music sheets, I have to scroll pass them.
Every. Time.
Well, Big Whoopie that I can grey them out. Customer service has not offered any help on this matter of permanently deleting the starter pack songs. I work around this by uploading my sheet music to the app, which defeats the point of having an app that sells me sheet music and keeps it preloaded. I have dupes of all my music now.
I’m beyond irritated. The starter pack songs are spam to me at this point. I have no idea in what system design meeting your company decided it was a good idea to force your users to have this set of songs on the app, and they have to scroll through them every time they browse their music.
I want a way to permanently delete the starter pack music sheets, not merely grey them out.
It’s more expensive on the app
by Enpb56
I’m a college student and I’m very short on money but we have to purchase music for competitions. I got the app hoping it would help me sort my music. Instead, it gave me prices that were HIGHER than the original website. Word of advice: if you want people to use your app, don’t jack up your prices. If you’re reading this just go to the website and buy the music it’s almost $2 cheaper. On top of that, some of the songs aren’t on this app either. I’ve been looking for a specific song that doesn’t exist on the app but was quickly found on google that took me to your website. Honestly it shouldn’t matter because it’s probably $2 more on the app if I could find it anyway.
Purchasing Issues
by Queen Eleeza
I’ve used this app before and have been very pleased with my experience. However, in the passed few days I have been trying to purchase another song and am unable to. I will look up a song and only be given the option add my song to my wish list. For the last 15 minutes I have been signing out and closed the app then sign in again to try to reload it but I still have no way to buy this song. I even deleted the app and re-download it. While in the App Store I noticed that this app has gotten a lot of updates in the passed week. Maybe the problem accidentally developed in the updating process.
Have a Problem with Musicnotes: Sheet Music Reader? Report Issue
Why should I report an Issue with Musicnotes: Sheet Music Reader?
- Pulling issues faced by users like you is a good way to draw attention of Musicnotes: Sheet Music Reader to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Musicnotes: Sheet Music Reader customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Musicnotes: Sheet Music Reader.
