Contact AI Video Generator Support

by Hakusome Issues.

So I wanted to try the Gacha ai hugging trend to see how weird it would turn out so I went over to Safari and tried opening the link to the website but it didn’t let me so I decided to try to get it on the App Store I found a bunch of versions but this one looked the most real to me so I decided to try it when I got in it was normal it was telling me about what to do stuff and I skipped that and then it tried to make me pay for some weird ad on that I didn’t care about so then I went over to Gacha took a screenshot of my OC and a miku oc that I made and then went back onto the app and pressed hugging and put the image in and it try to make me pay for the ad on so I thought OK maybe they’re just wanting me to pay for it but will let me use it without having to pay for the ad on but I was wrong I skipped it try to tried to press generate again and it gave me the same thing this app is stupid if you want to use it you have to buy the ad on like you’ll think that it’s free because it said it is on the App Store so yeah it’s one of those stupid apps that make it look like it’s free but when you get in you have to pay I hate these kind of apps don’t get

by Myrmal

After spending $9.99 I cannot make a video with this app using my own photos. I tried so many different photos, cropping, positions, and they all say “failed to generate”. I’m not an idiot and understand how the images you use should look like the examples, literally tried EVERYTHING and it NEVER works. I would like a refund. Especially because after it says “failed to generate” a prompt pops up asking if you would like to try again, and if you say yes it will create a video using random animation, NOT ANYTHING INVOLVING YOUR PHOTOS. So I’ve used 2 “coins” out of 10 for random animations of cartoons hugging. Do not waste your money.

I will be contacting you about a refund, this is ridiculous. I am not happy.

by Daud81

I get that it costs money to create and develop. But it's an extremely bad business model to request a user to pay before trying it out. At the very least, offer a free trial. Even if it's just 1 day, or 5 uses or whatever. If the app is useful and good, people will pay for it. But you're alienating a massive amount of people by creating a pay wall before they can even use it. It screams scam (I'm not saying it is a scam, but that's where the mind goes). There's a reason most successful apps use free trials.