LUNA: Home & Auto Insurance Reviews

LUNA Reviews

Published by on 2025-06-13

🏷️ About: At LUNA, we believe shopping for insurance should be simple, transparent, and stress-free. Whether you’re looking for car insurance, home insurance, or need to compare insurance quotes, we’ve created an intuitive platform that makes it easy to find the best deals.


       


Is LUNA Safe to Use?

We Investigate the app owner's website (Joinluna.com), verify their legitimacy, and uncover hidden scams and complaints.


Overall Customer Experience 😎


😎 Positive experience
79.4%

🤬 Negative experience
20.6%

🫥 Neutral
0.0%

~ from Justuseapp.com NLP analysis of 206 combined software reviews.

Is LUNA Safe?
LUNA: Home & Auto Insurance is very safe to use.
79.4/100

  Safety Analysis »»

Is LUNA Legit?
LUNA: Home & Auto Insurance looks authentic and legitimate.
79.4/100



Read 20 Customer Service Reviews 😠💢

4.8 out of 5
Life/Money Saver

I will give the insurance agency a 5 star! First off you have to work with Natalia. She is a life and money saver. She save my family and I a ton of money per month and per year. Every penny counts these days, and every penny is to be saved. Her customers service is extraordinary. She is very responsive and very helpful. She is very positive and she is not here to get you in trouble but rather shows you that she can help your families and save you money. I very much appreciate her work and how quick she did our quote and showed us that we can save money. I 100% recommend everyone to switch to this insurance agency this app and work with Natalia!

I saved $900 a year with Luna!!

I am very impressed with the customer service level! this app Insurance was able to bundle my home and auto. My new auto insurance went down from $1,680/year to $1,020 with the same exact coverages. My home insurance was lowered by at least $300/year. Would highly recommend. Give it a try, you got nothing to lose except potentially save money ;)

Quick, transparent, & hassle-free insurance

Using this app is incredibly simple. No long phone holds - just 5 minutes of questions. They're very transparent about costs and coverage, and the agent (thanks, James!) was super helpful and quick to respond. I honestly can't think of a reason to get insurance any other way.

Freaking love this app.

I was forced to shop around for another insurance cuz my other insurance expired and I didn’t renew it in time. I stumbled across someone who recommended me LUNA. They ran my info and got back to me with a quote in minutes. I had my new insurance card in my email in two hours. Highly recommended

Car insurance

It was super simple to get it all going especially with James Frazier he simply walked me through all the steps one by one and helped me until I got the insurance I wanted at a cheaper price then the insurance I had You definitely want to work with James Frazier to get the insurance you want he’s a really good guy too

Luna App Rocks!

Let me start off by saying thank you to the this app insurance team. I filled out the simple and easy form and was able to save about $100/month when I switched 2 cars and 1 house on my policy. It was too easy and the support was phenomenal. 5 stars! Would recommend to my family and friends

Convenience

Was super easy to input all the necessary info that they need in order to rate you up. Also great when the agent calls and presents the quote via phone call. That way you know your being taken care of by real agents who can manage your policy year round. Great app definitely worth a try!

The best experience for searching for insurance

I’ve been looking for quotes for auto insurance for the last few months and it’s been tough finding something good, and the actually applications to requesting a quote have been one of the worst parts of that process. LUNA made that so much easier! Looking forward to that quote.

Pretty sure this app has real agents responding

Got LUNA front an instagram reel. Thought I was messing around with a ai agent/bot - confirmed the agent was a real person.

They promised not to call me so I gave them my car info and they gave me quotes. Ended up saving $300+ per 6 months for my two cars.

The convenience of getting car insurance from one app start to finish was a refreshing surprise.

Saved $4000 with Luna

With 2 luxury cars (Range Rover and 911 turbo s) a wakeboarding boat, renters and umbrella I was paying over 13k a year. this app agents were able to put together a policy with better coverage and still got me savings of around 4k a year. Process was simple and intuitive. LUNA is already better than anything out there and they seem to be improving it weekly. Would highly recommend.

Life Made Easier with Luna! ⭐️⭐️⭐️⭐️⭐️

I recently started using the this app app and I must say, it’s a total game-changer! The interface is incredibly user-friendly and navigation through LUNA is a breeze. Finding information is straightforward, making it perfect for anyone, even if you’re not tech-savvy. The best part? this app helped me save a bunch by finding a lower auto insurance quote that I wouldn’t have found otherwise. It’s not just an app, it’s like having a personal assistant in your pocket. Highly recommend this app to anyone looking to simplify their life and save money!

Wish I found this service earlier!

James is the man! As a newly licensed driver insurance prices are high, I went initially to Geico to insure a Tesla Model 3 but it was around $780/m. It took 15 minutes after setting up LUNA until I got a message from James who found in less than an hour a better insurance policy than what Geico offered for less than half the price! Saved some serious bucks, stoked! Thanks!

Killer App!

My only regret is that I didn’t use this app sooner! I knew I was overpaying but didn’t want the hassle of shopping for new insurance. Everything from the interface and ease of use, to the agent interaction, was absolutely phenomenal. The this app agent (shoutout Tanya!) shopped and matched my auto policy coverages, and saved me over $150/month by switching to a new provider. HIGHLY recommend LUNA, and look forward to using again!

Lovely staff dedicated to helping your needs

I had a fantastic experience working with Natalie and James on quotes for my auto and home insurance. They were very professional and personable, and really worked hard to ensure I received the best deal possible. I walked away with a New insurance bundle that saved me more than $100 a month. I would definitely recommend this app and the two fantastic employees. Very happy they are my go to providers.

Awesome app for auto & home insurance

Wow. This was unlike anything I've seen for finding insurance. I was able to easily shop for quotes on my auto and home insurance. I was worried it would take a while, but it only took 2 minutes to input my data. It's a really cool process that is incredibly quick.

The agent got back to me shortly after and started to share some quotes. After getting all my quotes back from the insurance companies, I was able to save quite a bit annually.

What's really cool is that I have an agent to work with that is available to chat with anytime on LUNA . If I have an issue, they're there for me. And when it's time to review quotes again, they'll do it all again.

I never thought I'd care about insurance, but this is a very cool app and company. I highly recommend it.

Convenient and User friendly

Great app that allows me to see all the details of my coverage as well as direct contact with my agent Natalie, allowing me to bypass all the phone call haste. Great and simple design makes it super easy to browse your way around and find exactly what you’re looking for. Thanks Nat, insurance got a lot cheaper since you found the best policy for me, and definitely a whole lot easier to manage now that you’re there to help!

Fantastic Service!

I couldn't be more impressed! LUNA is user-friendly, intuitive, and made choosing my policy a breeze. What truly stood out was the exceptional service from my agent, Natalie. She went above and beyond to ensure all my questions were answered and tailored the perfect policy for my needs. Her professionalism, patience, and attention to detail made the whole process stress-free. I highly recommend both this app Insurance and Natalie for anyone looking for top-notch service!

Great app Great service

I needed new auto insurance due to a divorce. I knew I was going to have to insure myself and my 16 year old son who just got his license. The quotes from my old insurance were astronomical. I heard about this app from a friend and I downloaded it and was immediately connected to Natalie Z. She jumped right in and got me quotes from a few different insurances. After that we were still able to tweak the coverages a bit and we are now covered for almost half of what my old insurance was offering. Thanks so much. Easy and fluid process.

Excellent Service!

I had the pleasure of working with Tanya in my pursuit for new insurance coverage. Tanya did a fantastic job walking me through the process and helping me compare coverages. She found great insurance options for me to consider and took care of the entire transfer process. Even after my business with this app/Tanya was completed, she continues to be available for my insurance questions. In addition to Tanya’s excellent customer service, she/this app saved me a ton in insurance premiums! I will be sharing this positive experience with everyone I know. Thank you Tanya and this app!

Really low rates, Amazing

A lot of local insurance company’s were giving me pretty high prices and then my friend told me about this app so I downloaded LUNA and submitted a new policy. They got back to me and I finished my policy the next day. Great app and great people running the company. Saved me about $100 a month!



Is LUNA Safe? 🙏

LUNA: Home & Auto Insurance is very safe to use. JustUseApp Safety Score for LUNA is 79.4/100.
This assessment is based on our NLP analysis of 206 user reviews. Combined with the app store average rating of 4.8/5.

Safety Analysis

89.9% of users say app is safe 👍
89.9%

8.2% of users have some concerns ⚠️
8.2%

1.9% of users say app is risky 🚨
1.9%


Is LUNA Legit? 💯

LUNA: Home & Auto Insurance looks authentic and legitimate. Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for LUNA is 79.4/100 .
This conclusion is based on analysis of 206 user reviews.

🔏 Privacy & Data Safety

LUNA collected the following data from you:

  • Data Linked to You:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics



How was your experience with LUNA: Home & Auto Insurance? Post a Review




Features

LUNA is more than just a tool for comparing auto insurance rates—it’s also a comprehensive solution for managing all your insurance policies in one place.

Whether you need to view your auto insurance policy details, access your insurance card, or update your coverage, LUNA’s app provides you with everything you need, right at your fingertips.

Whether you’re looking for car insurance, home insurance, or need to compare insurance quotes, we’ve created an intuitive platform that makes it easy to find the best deals.

That’s why LUNA is designed to streamline the process of getting insurance quotes, making it as effortless as possible.

If you’re a homeowner, LUNA makes it simple to bundle your home insurance with your auto insurance, maximizing your savings.

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Luna Insurance

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