Candy.AI Status

Last Updated on 2024-02-19 by INTELLIGENT CREATION TECH LIMITED

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⚠️ Most reported problems ⚠️

Not working

42.9%

28.6%

Audio

14.3%

Account

7.1%

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Common Candy.AI Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Candy.AI network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Candy.AI App
1. On android, goto Settings » Candy.AI » click [Force Stop]

Clear Candy.AI App Cache and Data:
1. On android, goto Settings » Apps » Candy.AI » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Candy.AI.

On android, goto Settings » Apps or Manage Apps tab.
Click Candy.AI » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Candy.AI » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Candy.AI

Jun 08, 2025, 01:51 PM
a user from Dunfermline, United Kingdom reported problems with Candy.AI : Login
Apr 22, 2025, 08:55 PM
a user from London, United Kingdom reported problems with Candy.AI : Not working
Apr 05, 2025, 06:42 AM
a user from Samara, Russia reported problems with Candy.AI : Not working
Mar 14, 2025, 02:49 PM
a user from Saint-Germain-en-Laye, France reported problems with Candy.AI : Account
Feb 11, 2025, 07:08 PM
a user from Saint-Laurent-de-la-Salanque, France reported problems with Candy.AI : Login
Feb 10, 2025, 06:47 AM
a user from Amersfoort, Netherlands reported problems with Candy.AI : Not working
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