Contact Ocean Shopping Support
Company Name: Yotpo Inc
About: Finally, Ocean offers a way to get fast, free shipping from the brands you
love.
Ocean is the membership that gives you free expedited shipping at more
than 10,000 of your favorite online stores, including Allbirds, Glossier,
Rothy’s, Bombas, Marine Layer, Ruggable, Athletic Greens, and thousands more.
Ocean Shopping Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Yotpo Inc
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Ocean Shopping Website
Privacy Policy: https://shopocean.co/privacy
Developer: Yotpo Inc
Can I trust Ocean Shopping app?
Protect your data and wallet. We investigate the developer's website (Shopocean.co), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Unusable, Confusing, No Customer Service
by LizziLe
I clicked to join this program from an after-purchase offer that said “claim $50 bonus.” That did not appear in my account after following all instructions. I could not find information about how it worked - or really how any of the app/subscription/program works - on the app or the website. In addition, within the app on different areas, there was conflicting information about my “trial subscription.” One place said I’d be charged 8.99 after a thirty-day trial; another area said I’d be charged 4.95 on June 27.
With these questions, I contacted customer service chat and, after a couple days, received a reply saying, “Hi, thanks for your understanding while we transition from the old cash back system - which most customers found too confusing and challenging to use - to the simpler mechanism, where future purchases will be reimbursed immediately and automatically without you having to take any action. That being said, we would of course be happy to transfer the balance you had remaining to your PayPal. I can see that your balance was $9 -- is it ok if we send that to mailto…” In other words, a scripted response to a question I didn’t ask, and no response to my actual questions. I politely responded saying so - and then followed up again three days later when there was no additional response.
No response back yet. Not sure if enrolled companies know how bad this is. That’s my long story to tell you not to waste your time, let alone give them a subscription fee.
Watch out
by Mrayvar
If you are trying Ocean Shopping because of a promotion make sure you use your promotion points THE VERY SAME DAY they will take your promo points the day after they were awarded and they will tell you it was a limited time deal. They did this to me and also to my best friend that I referred.
Don’t want this subscription
by ValVicVee
I do not like this company they keep trying to get money out of my account got it the first time and I canceled subscription the I didn’t no longer wanted it please stop trying to get money out of my account
Have a Problem with Ocean Shopping? Report Issue
Why should I report an Issue with Ocean Shopping?
- Pulling issues faced by users like you is a good way to draw attention of Ocean Shopping to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Ocean Shopping customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Ocean Shopping.
