Contact Hopp: Get a Ride

Contact Hopp Support


Company Name:

About: Order comfortable, affordable rides or scooters with the Hopp app. Just open the
app, set your destination, and request a ride or unlock a scooter to get where
you need to go—fast.



Hopp Customer Service 💢

Hard-to-find customer service info can be a red flag. Is Hopp Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of BOLT TECHNOLOGY OU



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Hopp Website

Privacy Policy: https://gethopp.com/en-ca/privacy/privacy-for-passengers/?category=rides

Developer: Bolt Technology





Can I trust Hopp app?

Protect your data and wallet. We investigate the developer's website (Gethopp.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.5 out of 5

Really difficult to push start

2025-03-31

by Totally Real Dude

Really difficult to push start at times it did want to self propel from a stopped position

Extra charge!!!

2025-04-01

by Nanaroya

I have a very bad experience about Hopp in Toronto .
They Charge me more than the agreed amount and when I asked them about that, nobody answered me and no body care about passengers.

Didn’t work

2025-04-02

by N/a129

Scooter did not work.




Have a Problem with Hopp: Get a Ride? Report Issue




Why should I report an Issue with Hopp: Get a Ride?

  1. Pulling issues faced by users like you is a good way to draw attention of Hopp: Get a Ride to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a Hopp: Get a Ride customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hopp: Get a Ride.


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