Contact Saily Support
Company Name: Nordvpn S.A.
About: Navigate the world of connectivity with Saily — your gateway to seamless e-SIM
services. Say goodbye to physical SIM cards and embrace digital convenience
wherever you go.
Saily Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Nordvpn S.A.
Verified email ✔✔
E-Mail: support@saily.com
Website: 🌍 Visit Saily Website
Privacy Policy: https://saily.com/legal/privacy-policy/
Developer: Nord Security
3 Most reported problems 😔💔
Too slow, only LTE in Thailand
by Faith.li315@gmail
I purchased this one to get fast internet speed. Before I made the purchase and did a speed test, it showed over 100m down. But after I made the purchase, the speed went down to under 1m.
This looks like a scam and would not recommend!!!!
Terrible customer service and bad data as well
by Cbecksouthers
I used Saily once before and had problems getting it off of my phone once I got home. However the service was great during my time in Costa Rica so I made the mistake of getting it again. Now not
only did I have bad data service the customer support is literally nonexistent. Big mistake! So sorry I didn’t get a service with a better rating!
Do not purchase if going to japan!!!
by RandomMaddenUser
I should’ve read the reviews before purchasing, but it seems like there is a recurring issue where after the first day the cellular gets extremely slow. I have reached out to customer service multiple times and they have been unable to fix the issue. Finally, they said it was an issue with coverage on their end and they would send me an email about when it will be fixed. It was never fixed. Customer service was quick to respond and polite. However, their service simply does not work!
Have a Problem with Saily: eSIM for travel? Report Issue
Why should I report an Issue with Saily: eSIM for travel?
- Pulling issues faced by users like you is a good way to draw attention of Saily: eSIM for travel to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Saily: eSIM for travel customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Saily: eSIM for travel.
