FANS - For Fans & Artists Reviews

can not receive the message code... phone number start with “+86”。。

No matter how many times I try it won’t send me a verification code to verify my number 😭😭

Bruh it wont send me a code to my phone number

please send me my verification code i’ve tried a lot for the past 6 hours

Sending the US verification code doesn’t work

I think it’s a good thing that JYP refused to join Weverse, and I respect this fact.

FANS is pretty smooth to use and the screenshot problem was fixed quickly.

I just wish this app could follow each other and perhaps message each other separately, that would perfect FANS. Five stars if this feature will be added in future updates!

I’ve been trying to verify my account, but the verification codes aren’t being sent. I’m choosing my country’s code and inputing my phone number, but the texts never arrive.

FANS has been really great so far and I love being to interact with all the stays and other fandoms but the only problem is that anytime I want to verify my phone number I won’t send me a code and then now it stops me from being able to post or comment on anything 😞

可以告诉我为什么验证不了手机号吗…刚开始就卡的要命…搞软件也不知道搞搞好一点…

just downloaded FANS and i’m already loving how this is looking! but there’s one problem which is verifying my phone number. i put in my correct mobile phone number but i don’t receive a verification code no matter how many times i’ve resent it. i even closed out FANS and deleted and redownloaded it but i can’t seem to receive that verification code. how can i fix it?

Hi ! I live in France and when I tried to verify my french number, I never received the verification code, I did not made a mistake so, I hope that you can solve this problem soon !

FANS is nice so far Felix and hyunjin had send messages ( I’m not sure about other communities) but there’s some lagging. It takes a lot of time to load when you first open FANS making it hard to see the artist’s messages and reply as soon as they send them. I’m not sure if other people have this problem but for me it lags a little but over all good app.👍🏻

I’ve been trying for almost 24 hours just to verify my device/email on FANS . It says it can’t verify a phone number for US and Canada. Why not? I tried with email and I hav not received the verification code. Why is FANS so difficult?? Please help!!!

i really like the premise of FANS but i couldn’t even post because the verification wouldn’t send to my number so please fix that

It keeps not wanting to open when I click on FANS to see what someone posts. It just blue screens me.

What’s the point of being on FANS if I can interact?

it liter won’t let me verify my number like it says they can’t send it to the US and Canada wtff 😭😭😭 (stan skz)

Hii I’ve been scrolling through the phone number list and I can’t find California 😭

don’t really know what’s the point of FANS when we had bubble community…. keeps crashing every two seconds too and doesn’t support u.s. and canada phone numbers?

We don’t get our verification code with china’s mobile numbers! Hurry up and fix that! I’ve been trying forever l😰

I just want you to have the

Everything is working just fine but it still wont send the verification code after 12+ hours of FANS being released. I hope it gets fixed before the all officially is released and please update us if it’s getting fixed

I can’t post anything in the community because I can’t verify my phone number. I’ve been trying since FANS opened and I never receive a verification code.

I type my phone number and they don’t send me the verification code please fix this thank you

I’m in America and I’ve had FANS for hours and no matter how many times I try, log out and log in, etc. It won’t send me a verification code so I can’t access the community

After agreeing to the terms, it asks you you enter a phone number. I live in USA and I never received the verification code, even though I tried multiple times. Please help fix this issue.

Day of the release, i can’t seem to get my verification code. i tried my phone number & email, it hasn’t came!! please fix this ><“

FANS is gonna be TROUBLE!!! After all the headaches of getting the phone number verified, I am having a blast interacting with other Stay and posting content! Everyone is having so much fun that the vibe is fun, and light, and it’s only made better when Skz pops out and lights everything up with their two cents!

If I had any request of FANS team it would be to create the ability to click on a comment (whether it me my own, or one of the guy’s) and have that click take us to the original post. For two reasons:

1. Sometimes I’ll write something like, “Awwwwww! Cute!!!” Then the OP will like it or comment, and I can’t recall what I thought was so cute because I’ve been in and out of a million posts by that time.

2. When one of the guys makes an obvious joke, or funny comment, it would be cool to see what the original post was. Much of the time it is a response, so I can tell that they are being witty, but without the context, the joke is lost. Soooo, we should be able to click a comment and have it direct us to the main post.

Other than that, so far, so good!
I can’t wait to see what further updates are going to bring, not to mention the exclusive membership content!!!

Took a few days for me to be able to verify my phone number, but it seems to work now. And it takes FANS forever to load if a member posts something. Still a really good app and I live being able to have this option and it be free, waiting for more groups to be available!

You can still like and see everything if your phone number can’t be verified though, you just can’t post anything

FANS is incredibly slow. i know it’s in the beta stage, however FANS lags/crashes all the time when artists are using it especially when stray kids use it since so many this app are coming on at once. also the US/Canada can’t receive verification codes because FANS says our regions aren’t supported yet. not quite sure how the testing phase can even be accurately tested if 2 whole countries can’t even use it yet and also if it constantly lags out.

Huge problem was the phone number verification. I input my phone number and was told that US/Canada phone numbers can’t be verified. Tried again at a different time and was given same information. Tried a THIRD time and was told that verification period is over. Tried to contact customer service and that page was in Korean with no answer indication on the page to change to English.
Definitely not yet user friendly.
What started as an excited app for me to try turned into a frustration filled rage.

So many bugs and many people still can’t get their number verified. It would have been okay if the artists hadn’t already started using it. Don’t get a badge number on FANS icon when there is a notification. Hope the membership has a lot of in app perks. With 94k likes on one artist post, I don’t see the benefit of an international stay buying the membership.

*FANS keeps crashing and I’m unable to access it sometimes.
*The phone verification process is not working so I can’t post in community. I’ve been trying to verify for a day and a half now
*When the artists comment on a post, I can see their comments but not the original post so I have no context on what they’re replying to.
WAS FANS USER TESTED AT ALL??? Disappointing experience all around. I hope they either fix the issues or move to another platform.

I’m trying to verify my mobile number and receive a message that SMS messages cannot be sent to US/Canada carriers at this time. BUT my country is not US/Canada. Hoping this gets fixed soon because you cannot send/post comments until you verify your mobile number.

This issue has not been solved despite recent updates. Groups' communities are still going live despite lack of availability to large numbers of this app. It makes it feel as though developers are not concerned with some western audiences.

Please fix this issue. Many this app are deeply disappointed and upset.

Honestly considering everything FANS will do it’s a really good start and a lot of the issues have been fixed quickly.

Here’s a few things that would be nice to see added

- The ability to follow other users
- The ability to create groups (which would help stays meet and get together for concerts)
- The ability to use multiple translators
- The ability to copy text!! (This would really help for mistranslations)
- Hashtags would be cool

Overall really excited to see how this goes

I’m well aware FANS just came out, but there are so many glitches. When Hyunjin made a post, I was unable to open FANS and it crashed. Maybe from so many people on it? I still can’t verify, actually they’re not taking US/Canada verifications right now. They were unprepared for the amount of traction this would get. Will change my review if this stuff gets fixed

I’ve seen many complain about phone numbers not getting verified. We get an error saying “currently, sending SMS to US/Canada region is not supported. Please try again later”. Most of us downloaded FANS as soon as it got out, but it’s still pretty new so I understand. I just hope they fix it soon.

When I first got it I was like wow FANS looks so cool that you can she your idol post like stray kids when they post but when I tried to verify my number it would not work but now it does so yeah FANS is great.

Why isn’t U.S and Canada Region not supported?
My friend who lives and is from Canada and wants FANS but it won’t work.
I live and is from the U.S and it is upsetting me.
I was really excited to go on FANS after waiting a few days for the release.
Then I have to verify it by putting my phone number, but it’s not supported in regions: U.S and Canada.
Imagine all the this app who have been waiting for FANS to come out and want to sign into FANS but it doesn’t work for them because of this reason.
Please fix it.

Everything is good so far however the phone number verification isn’t available for US and Canada..when are you guys planning to have that available? :P

I can’t verify my number and also the membership thing I don’t understand why that’s not working either ..I hope this all gets fixed cause I know yall just starting to work with it and stuff?!😭👌

Been trying since app launch to verify my phone number and keep getting “Currently, sending SMS to US/Canada region is not supported. Please try again later.” I can see posts but that’s it. Frustrating!!

What was the point in allowing US area codes to be selected if it’s not even being supported at this time? FANS looks great but I can’t even comment anything without a verified number. This hinders the experience 😩

I’m not getting sounds or the icon for notifications even though I have them on my device I love FANS tho (chans wild lol)

I LOVE STRAY KIDS. That’s why I got FANS but the first time I got FANS it was so hard getting my phone number verified. I would press send to my number and it would not send! But then it finally just let me into FANS a day later. ( two of my friends tried to sleep get FANS and it would not let them in). Also the translation is really off and making the idols look like they are saying weird things to stays.. but thank you for making FANS I love being able to interact with stays and stray kids!

Everything is okay but I can’t verify my number in Egypt no matter how many times I try

Glitches all the time, no perks for i- stays, but what else is new. Members only chat with fan club members, which I was for three years but the site to jojn the fc has changed payment acceptance so I can't join this year. Thanks for making i-stays feel unwelcome JYP

Y’all needa get that worked out

I still haven’t been able to verify my phone number

FANS was not developed to withstand the number of people who attempted to download it upon release. it took almost an hour to sign up and join a community after it downloaded due to constant crashing and freezing. the translation feature does not provide an accurate translation and FANS does not allow for copying or screenshots, which means you don’t actually know what artists are saying unless you go to a third party translator and retype the message. i made multiple attempts to verify both my number and email to no avail. i was able to make a single comment by fluke before repeatedly being met with a request to verify my number again. as of the last 24+ hours all us/canada numbers are met with an error message upon trying to verify. i am also unable to add my membership verification to FANS . i’m disappointed in the consistent disregard for international this app by jype, and this platform is no different.

so i was begging my parents to buy me FANS but they didn’t want to at first because of the reviews but i had no problem getting my phone number verified or anything so yeah it is a really great app and i am excited to see more groups coming!! 🎀🎀

Please! You were starting to get everything so perfect and you took the Dark Mode away! Why?! Please, at least let us have the option if we want light or dark. I did pay membership for this.

there’s this problem that happens whenever i try to upload a video. anytime i try FANS just crashes, pls try and fix this

FANS is lagging and I can’t verify my number

I love to talk to my boyfriend bang Chan. And he finally sees my messages so yayyyy. It’s fun and I love to make fun of myself and show them my horrendous face 😨😥🫠🤔😨😱🤯🥵🥵

yet another service offered only to make basic features exclusive to paid members. a bit disappointed.

FANS is suppose to be akin to Weverse and works likewise. The only problem is that this app is extremely glitchy especially when the server gets overloaded. It is clear that FANS was most likely not made to handle a lot of people on it at the same time even though it should’ve been.

So I just joined about 20-30 minutes ago and I had to verify my number,do I went to look for the number and I couldn’t find it.