Contact FANS - For Fans & Artists

Contact FANS Support


Company Name:

About: Bringing fans and artists together - FANS Join our community and make special
memories with your favorite K-Pop artists. โ–ถ Message your favorite
stars Send messages to your favorite artists and receive likes and comments.


 
  2025-01-21

FANS Customer Service ๐Ÿ’ข

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: fans_help@jype.com


Verified email ✔✔

E-Mail: fans_help@jype.com

Website: ๐ŸŒ Visit FANS Website

Privacy Policy: https://www.jypfans.com/privacy

Developer: JYP Three Sixty Corporation




Privacy & Terms:

https://www.jypfans.com/terms






3 Most reported problems ๐Ÿ˜”๐Ÿ’”

2.4 out of 5

includes all groups

2024-07-12

by Ren*********

I installed the application to be able to know more about my favorite group but when I entered and searched, not all the artists were registered, such as:โ€ BOY STORYโ€
And it seemed silly to me that they do not include the other artists who do their best to be recognized, it is not the first time this happens, but I ask that you take them into account from now on. Thank you!

can not receive the message code

2024-01-17

by Zipanใ€‚

can not receive the message code... phone number start with โ€œ+86โ€ใ€‚ใ€‚

Itโ€™s not letting me verify my number

2024-01-18

by Savanah Yates

No matter how many times I try it wonโ€™t send me a verification code to verify my number ๐Ÿ˜ญ๐Ÿ˜ญ


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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FANS - For Fans & Artists customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FANS - For Fans & Artists.


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