Contact FANS - For Fans & Artists

Contact FANS Support


Company Name:

About: Bringing fans and artists together - FANS Join our community and make special
memories with your favorite K-Pop artists. ▶ Message your favorite
stars Send messages to your favorite artists and receive likes and comments.



FANS Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email  

Contact e-Mail: [email protected]


Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit FANS Website

Privacy Policy: https://www.jypfans.com/privacy

Developer: JYP Three Sixty Corporation




Privacy & Terms:

https://www.jypfans.com/terms





3 Most reported problems 😔💔

4.5 out of 5

includes all groups

2024-07-12

by Ren*********

I installed the application to be able to know more about my favorite group but when I entered and searched, not all the artists were registered, such as:” BOY STORY”
And it seemed silly to me that they do not include the other artists who do their best to be recognized, it is not the first time this happens, but I ask that you take them into account from now on. Thank you!

can not receive the message code

2024-01-17

by Zipan。

can not receive the message code... phone number start with “+86”。。

It’s not letting me verify my number

2024-01-18

by Savanah Yates

No matter how many times I try it won’t send me a verification code to verify my number 😭😭




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  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a FANS - For Fans & Artists customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using FANS - For Fans & Artists.


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