Contact FitnessMax Support
Company Name: Xinyu Well SmartGuard Technology Enterprise
About: FitnessMax APP is a kind of software that works with smart wristband devices.
The APP connects and communicates with the wristband through Bluetooth, and can
detect and evaluate users' sports data, sleep quality and other information to
help users better and more conveniently understand and adjust their daily work
and rest conditions.
FitnessMax Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
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Developer: Shenzhen Well Fitness Management Technology Co,LTD
E-Mail: [email protected]
Website: 🌍 Visit FitnessMax Website
3 Most reported problems 😔💔
nothing works automatically, no manual
by TomDooly2
got this app for my health ring. there’s no explanations how to set it up and how to use it, what the functions are etc. so you have to figure out by yourself how everything works. the english language used in the app is sometimes very badly translated from chinese and confusing, sometimes even chinese characters appear. i bought this to monitor my pulse and what else this thing offers but it does not automatically measure so you have to go to the app every time you want to measure your pulse. if you don’t, you won’t get a chart of your daily pulse or when exercising. this is not what i want. same with all the other functions. but they put big attention to comparison with other people using this app and achieving medals and stuff. no interest in that! just constantly measure please!
Poo poo
by Fire Ella
Nothing works. Especially for iPhone Voice Over users. Totally inop. And in Chinese is what screen reader reads to me. I am not but..can find noplace to select a language or change the defaults from metric to units to other. Sadly, cannot suggest this app. As for the ring, no clue..have not ever been able to set it up. I’m sure it looks okay as a piece of jewelry? Not sure, I am a blind user and this app is def not voice over friendly. Thumbs down.
Awful
by GiraffeHoots
Absolutely useless app. Suddenly froze up a couple of months ago and whenever I launch it, it just says “Synchronizing”. I can’t access anything, which renders the ring useless. I’ve powered off/on, I’ve unpaired and re-paired the ring, I’ve even uninstalled the app AND the ring, and set everything up from scratch. Nothing works and there’s no update for the app. A total waste of time and money.
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