Kimi 智能助手 Status

Published by Moonshot AI on 2024-03-15

Kimi 是一个拥有超长无损记忆的 AI
助手，随时为你回答问题、速读文件、整理资料、激发灵感、辅助创作。【Kimi
功能亮点】 1.
智能搜索：搜索实时信息，迅速整合，给出详尽回答，并提供搜集到的信息来源，让对话兼具丰富性和准确性。 2.

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Common Kimi 智能助手 Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Kimi 智能助手 app on iOS and Android devices. Solve all Kimi 智能助手 app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Kimi 智能助手 iPhone Issues and Solutions

Kimi 智能助手 iOS app crashes, not working, errors
Kimi 智能助手 iOS app network issues
Kimi 智能助手 on iOS has black/white screen

Kimi 智能助手 Android App Issues and Solutions

Kimi 智能助手 has errors/crashing/not working
Kimi 智能助手 server network connectivity issues
Kimi 智能助手 has black screen

Kimi 智能助手 iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Kimi 智能助手 app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Kimi 智能助手 app crashes or not working on Iphone (iOS):

Close and restart the Kimi 智能助手 app on iPhone
Update Kimi 智能助手 app to the Latest Version for iOS
Uninstall and reinstall Kimi 智能助手 iPhone app
Update your iPhone to the latest iOS version

Fix Kimi 智能助手 on iPhone unable to connect to server/internet connection issues::

To resolve Kimi 智能助手 network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Kimi 智能助手 black/white screen (blank screen) on iPhone:

Follow the Kimi 智能助手 iOS app troubleshooting guide Here →

Kimi 智能助手 Android App Issues and Solutions

Fix Kimi 智能助手 not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Kimi 智能助手 app issues:

Force Stop the Kimi 智能助手 App
1. On android, goto "Settings" » click Kimi 智能助手 app. » click "Force Stop".

Update Kimi 智能助手 to the latest version on PlayStore

Clear Kimi 智能助手 App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Kimi 智能助手 app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Kimi 智能助手.

Fix Kimi 智能助手 unable to contact server/ Kimi 智能助手 internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Kimi 智能助手 » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Kimi 智能助手 » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kimi 智能助手 on android.

Solve Kimi 智能助手 black/white screens issue on Android:

Follow the Kimi 智能助手 android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Moonshot AI, developers of Kimi 智能助手.

6.06% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Kimi 智能助手 Website