Kimi Status

Last Updated on 2026-04-25 by Moonshot AI

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Most reported problems

Connection

50.0%

Not working

50.0%

Common Kimi Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Kimi network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Kimi App
1. On android, goto Settings » Kimi » click [Force Stop]

Clear Kimi App Cache and Data:
1. On android, goto Settings » Apps » Kimi » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Kimi.

On android, goto Settings » Apps or Manage Apps tab.
Click Kimi » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Kimi » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Kimi

Jun 25, 2026, 04:12 AM
a Windows user from Kinshasa, Congo - Kinshasa reported problems with Kimi : Not working
Jul 23, 2025, 09:56 PM
a AndroidOS user from Castel Volturno, Italy reported problems with Kimi : Connection
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