Gentle Mates Status

Last Updated on 2024-06-21 by OZI - Gentle Mates

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84 User reports:
App has problems

User reports 84

⚠️ Most reported problems ⚠️

Not working

84.5%

Screen

8.3%

3.6%

Crashes

2.4%

problems reported in the last 24 hours

24 hour clock ⏰

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Common Gentle Mates Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Gentle Mates app on iOS and Android devices. Solve all Gentle Mates app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Gentle Mates iPhone Issues and Solutions

Gentle Mates iOS app crashes, not working, errors
Gentle Mates iOS app network issues
Gentle Mates on iOS has black/white screen

Gentle Mates Android App Issues and Solutions

Gentle Mates has errors/crashing/not working
Gentle Mates server network connectivity issues
Gentle Mates has black screen

Gentle Mates iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Gentle Mates app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Gentle Mates app crashes or not working on Iphone (iOS):

Close and restart the Gentle Mates app on iPhone
Update Gentle Mates app to the Latest Version for iOS
Uninstall and reinstall Gentle Mates iPhone app
Update your iPhone to the latest iOS version

Fix Gentle Mates on iPhone unable to connect to server/internet connection issues::

To resolve Gentle Mates network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Gentle Mates black/white screen (blank screen) on iPhone:

Follow the Gentle Mates iOS app troubleshooting guide Here →

Gentle Mates Android App Issues and Solutions

Fix Gentle Mates not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Gentle Mates app issues:

Force Stop the Gentle Mates App
1. On android, goto "Settings" » click Gentle Mates app. » click "Force Stop".

Update Gentle Mates to the latest version on PlayStore

Clear Gentle Mates App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Gentle Mates app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Gentle Mates.

Fix Gentle Mates unable to contact server/ Gentle Mates internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Gentle Mates » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Gentle Mates » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Gentle Mates on android.

Solve Gentle Mates black/white screens issue on Android:

Follow the Gentle Mates android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at OZI - Gentle Mates, developers of Gentle Mates.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit Gentle Mates Website

Privacy Policy: https://www.gentlemates.com/politique-de-confidentialite-app

Developer: Gentle Mates Ultras

About this app

Avec l’app, tu pourras suivre nos équipes dans toutes leurs compétitions sur les différents jeux, rejoindre directement les streams live qui les diffusent, revivre les compétitions que tu n’as pas pu voir en live, récupérer un max d’infos sur nos joueurs, et retrouver notre merch et nos maillots dans notre shop pour pouvoir porter fièrement nos couleurs ! - NEWS : les grandes actualités du club, nos temps forts. - SHOP : tu veux porter fièrement nos couleurs, c’est ici que ça se passe ! Bref, tu y trouveras tout ce qu’il te faut pour nous suivre et ne rien manquer de l’actu de Gentle Mates. Télécharge l’application et customise-la pour n’avoir QUE les infos qui t’intéressent sur tes jeux ou tes joueurs et équipes préférés. L’application officielle de l’équipe esport Gentle Mates est enfin arrivée ! Et nous continuerons à ajouter de nouvelles fonctionnalités au fur et à mesure !