BoxMate Status

Last Updated on 2020-11-20 by BoxMate LTD

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Common BoxMate Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot BoxMate app on iOS and Android devices. Solve all BoxMate app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

BoxMate iPhone Issues and Solutions

BoxMate iOS app crashes, not working, errors
BoxMate iOS app network issues
BoxMate on iOS has black/white screen

BoxMate Android App Issues and Solutions

BoxMate has errors/crashing/not working
BoxMate server network connectivity issues
BoxMate has black screen

BoxMate iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever BoxMate app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix BoxMate app crashes or not working on Iphone (iOS):

Close and restart the BoxMate app on iPhone
Update BoxMate app to the Latest Version for iOS
Uninstall and reinstall BoxMate iPhone app
Update your iPhone to the latest iOS version

Fix BoxMate on iPhone unable to connect to server/internet connection issues::

To resolve BoxMate network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix BoxMate black/white screen (blank screen) on iPhone:

Follow the BoxMate iOS app troubleshooting guide Here →

BoxMate Android App Issues and Solutions

Fix BoxMate not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent BoxMate app issues:

Force Stop the BoxMate App
1. On android, goto "Settings" » click BoxMate app. » click "Force Stop".

Update BoxMate to the latest version on PlayStore

Clear BoxMate App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "BoxMate app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch BoxMate.

Fix BoxMate unable to contact server/ BoxMate internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click BoxMate » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got BoxMate » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch BoxMate on android.

Solve BoxMate black/white screens issue on Android:

Follow the BoxMate android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at BoxMate LTD, developers of BoxMate.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit BoxMate Member Website

Privacy Policy: https://www.boxmateapp.co.uk/Privacy

Developer: BoxMate

100% Contact Match

Developer: BoxMate

E-Mail: [email protected]

Website: 🌍 Visit BoxMate Website

About this app

this app is a complete training log for your box allowing you to follow programming and record your progress daily. this app is only for use by members of a gym that is registered with the platform. On registering as a member you will have to be approved by a coach at the gym before you can access the application.