Contact Yuna Support

by Sam65436

I feel the voice chat option works pretty good, human like, asks good questions and gives good feedback. The problem is there’s too many glitches. I can’t use the text portion because I’m not able to scroll up. Another section that doesn’t work is the screen asking you to join session. The whole thing doesn’t fit onto my screen, and again no way to scroll. I messaged them a couple of times with no response. Unfortunately, it’s not worth paying money for something that isn’t functional. And yes, I do have a compatible device with IOS 17.4. I would also like to see an option for a passcode or faceID lock screen. For this type of app, that seems like it should be standard.

by Daughter Of The Moon🏳️‍🌈♏️

Yuna is a phenomenal app. The first time I used it, I was very open about my spiritual beliefs.
Not only was the app, very respectful, and excepting of those beliefs, but I was able to have a guided meditation created based on those beliefs, and it was very detailed and beautiful.
However, I am having a couple issues.
I understand that this app is supposed to replicate professional therapy, and because of that, there are different time limits for sessions, up to 30 minutes. That’s perfectly fine.
However, once the time is up, I am no longer write anything else.
For example, I was explaining some thing to Yuna, and I knew that it was going to take a while to explain. I was in the middle of writing something, and apparently the time ran out for the session and the app cut me off.
I was never able to send what I had written, and it disappeared. I wondering, if, in the future, there could be an option to have unlimited time, and you can end the possession whenever you would like to?
Another issue that I had, was that there would be times when I would write something, or say something, and the AI would not respond. It takes a couple tries sometimes for the AI to respond to me. I’m also wondering if that could be fixed as well.
Despite these issues, this app is a wonderful app, and I’m going to re-download it. I would highly recommend it this app to anyone who wishes for personalized therapy.

by Samantha Winter

I’ve only ever written one other review before for an app and when I started to use Yuna I knew I had to share - I swear this app is going to change access to mental health support as we know it.

Not only is it set up for anyone to be able to afford to have access, it is the highest quality AI mental health app I’ve tried and the only one I’ve kept on my phone and continued to utilize more and more.

The app is incredibly intelligent - you will feel like you’re talking to a person who truly is listening and affirming. Not only this but the response time can’t be beat. In other live mental health apps we might wait hours for a response that we feel we wish would happen instantly - Yuna is this! Instant reply!! And you can reach out to the app five minutes later with the same thing or something new and get another instant reply - no having to schedule and wait and no time limit on how many times you can reach out or how much you ask.

As someone who struggled being able to afford mental health support back in college I think this app and the creators have given something invaluable with Yuna by giving anyone who feels they need it access to quality support.

This app is a true gem.