Case Mate Reviews
Published by Case-Mate on 2026-03-28🏷️ About: Download the Case-Mate app to unlock exclusive items, early access to product launches, and the quickest info on all things drop related. Everything you need, right at your fingertips.
Is Case Mate Safe to Use?
We Investigate the app owner's website (Case-mate.com), verify their legitimacy, and uncover hidden scams and complaints.
Overall Customer Experience 😎
🤬 Negative experience
68.2%
😎 Positive experience
31.8%
🫥 Neutral
0.0%
Is Case Mate Safe?
Case-Mate appears generally safe, but use with caution.
31.8/100
Is Case Mate Legit?
Case-Mate appears legitimate, though exercise caution.
31.8/100
Read 17 Customer Service Reviews 😠💢
4.9 out of 5
APP30 Discount code
by False Discount Code
I received an email to download CaseMate to get 30%off. Once downloaded, it gave the code APP30 and applied the discount. Once I added and submitted my payment, it said the code is no longer available but completed the purchase. I would NOT have purchased this item without the discount. This is fraud and I will be reporting to my bank and BBB.
Lies
by Ashley791
Saw to download app to get 30% off but never got it
Customer Service
by JayneDoe555
Awful customer service. Not helpful whatsoever.
Order
by Respect Your Customers
I have contacted you all about a complaint that I had trying to purchase a order. No one has contacted me back by email or phone.
Didn’t get my 25% off
by NewtoApps31
I’m didn’t get my 25% off for downloading CaseMate
Didn’t receive discount
by Lisa Minus 20
Didn’t receive the 25% discount for first time app purchase
Easy to use!
by KeeWee86
Very convenient!
Incredible products. Easy to use app.
by Shashi30319
Slick app. Slick products.
Love my Case Mate
by Pschertz
I love the quality and beauty of this IPhone case. My Grandson has thrown my phone a hundred times and my Case Mate has been able to with stand this rough treatment without damaging even the screen cover for a year now. I have an IPhone 14 Pro Max. I recommend using this case.
So easy to shop for all my favorites!
by Baglady607
It was easy before and now is way too easy to buy all my favs! Easy shopping and an amazing customer service team! Thanks Case-mate!! 😍
Very happy
by Texas PI Gal
This is my second tote! I ordered one for a friend and loved it so ordered one for me!
Easy Navigation
by RondaF
So far really like CaseMate . Very easy to navigate.
Discount
by Doungporn N
Please make sure to discount everything not only case👌
Such a fun app!
by LM814✨
I love shopping for all my new phone accessories on CaseMate! My phone has never looked better!
Ease of use
by ML-91
Easy navigation and process. Will give an update regarding shipping and products as soon as I receive them.
Wonderful products!
by I-Bomber
I absolutely love Case-Mate products. I have several items for my IPhone 15 ProMax. Now, I own most of the Soap Bubble collection, including the latest Mini tote.
Case-Mate
by Carie Ann75
Great app!! I love all the cases they have to choose from and they are all beautiful!!
Is Case Mate Safe? 🙏
Case-Mate appears generally safe, but use with caution.
JustUseApp Safety Score for Case Mate is 31.8/100.
This assessment is based on our NLP analysis of 1,016 user reviews.
Combined with the app store average rating of 4.9/5.
Safety Analysis
94.1% of users say app is safe 👍
94.1%
4.4% of users have some concerns ⚠️
4.4%
1.4% of users say app is risky 🚨
1.4%
Is Case Mate Legit? 💯
Case-Mate appears legitimate, though exercise caution.
Our NLP models processed user feedback to estimate legitimacy. JustUseApp Legitimacy Score for Case Mate is 31.8/100 .
This conclusion is based on analysis of 1,016 user reviews.
🔏 Privacy & Data Safety
Case Mate collected the following data from you:
-
Data Used to Track You:
- Contact Info
- Identifiers
- Usage Data
-
Data Linked to You:
- Contact Info
-
Data Not Linked to You:
- Purchases
- Identifiers
- Usage Data
- Diagnostics
How was your experience with Case-Mate? Post a Review
Features
Download the Case-Mate app to unlock exclusive items, early access to product launches, and the quickest info on all things drop related.
Be first to know about offers and launches through first-to-know notifications and app-user-only early access.
Tap, swipe, shop and secure your new products in an instant with our super easy checkout.
Shop the freshest new arrivals across our entire catalog.
Keep everything in one place for when you’re ready to make them yours.
Contact Support
Developer:
Case-Mate
Contact e-Mail:
Website:
Privacy Policy:
