Contact FitMe Support

I just went through the quiz to get the fitme app. When I went to the app it had me go through the quiz again and wanted me to pay. I am not happy. Then it came up and wanted extra for the senior chair yoga, which is what I thought I was getting in the first place. Please email me. I want this cancelled and refunded. If I don’t here from you I’m going to dispute this with paypal.

I've signed up and paid for FITME via my debit account. Now how do I print out the chair workout ??

I did not agree to a recurring payment! Trying to get my 49.99 back!

I signed up for a 30 (thirty) day trial. I've been billed $49.99 for additional month. Cancel ASAP. Looks like many others have the same issue. Will dispute with credit card and report to BBB

I just found a charge for $69.99 on my debit card and I DID NOT buy this

On 3/28/25 I agreed to your online $24.99 home workout, my credit card processed the charge. NOW I have unauthorized charges of $49.99 against my card. I want this refunded and my membership cancelled. I have authorized my bank to decline any more charges, considering this fraud.

I canceled this months ago and now getting billed for 49.99. I cannot download on my computer. In order to talk to someone they want me to pay. WTF!!! Cancel now.

I joined your program Friday May 9th. I have noticed that I have two charges on my credit card...one for 14.99 and one for 19.99. I am 81 years old and find it difficult to get this issue resolved as my Ipad cant get the needed 16 to even display the program. I do not want to have to pay for any of this since I wont be able to use it and didnt get the program that I wanted. I would appreciate your help to have things explained to me.

Cannot use Did not give card info and was billed

Please cancel my subscription.

i only agreed to the one month for 24.99 Please return my 49.99 I dont like the app and please cancell my subscription

I need to cancel mu subscription. I was billed $49.99 yesterday and need to have this refunded. I have tried going online to do this but was instructed to pay $5, that would be refunded. The info that was requested wanted me to agree to a $40 charge.

I have been trying to cancel membership with no luck. Please cancel my membership immediately

Please cancel my subscription because I am unable to use at this time, Thank you

I have tried cancelling this program. And, I have been talking to your supposed rep in Chat with an expert Online and left hanging. What is going on?

My subscription for FitMe-Lazy Workout at Home expired April 26, 2025. I cancelled it, but I was still charged $118.08 CDN. Please close my account and refund me the total amount effective today, April 27, 2025. If you cannot refund me, please send me the appropriate email for cancellation. Thank you.

I cancelled my subscription on the app fitme on 4/7. You had charged me 48.99 in 3/15 . You again charged me 49.99 in 4/15 after I cancelled . I have contacted my credit card for a disput. I want a refund for unused in March and a full refund for the April charge. I cancelled and haven’t been able to use the anyway even though you are charging me. This seems to be an ongoing thing with you and I will warn all my contacts. You should answer your phone. It is fraudulent to post a phone number and then tell your customer he has to text you. Never again!!!!

Please cancel my service. I am unable to use it any longer.

I know I have cancelled this. Please refund immediately!

You automatically charged me the next month for 49.99 I did not approve that, and I did not even use the first 30 day one. Please refund my money as fast as you took it. Thank you.

I just noticed that you have been taking money out of my PayPal account for several months. I have never authorized this. What is going on? I don't know what this is for and I've never used it. I need help.

My subscription for FitMe-Lazy Workout at Home expired April 26, 2025. I cancelled it, but I was still charged $118.08 CDN. Please close my account and refund me the total amount effective today, April 27, 2025. If you cannot refund me, please send me the appropriate email for cancellation. Thank you.

Please immediately end my subscription. I have no account with you. And I don't want you to take any more money from my account. If you do. It's theft. And I will report it to the police.

I have been trying to sign in to my account for the last 2 weeks. I am paid up though April 29th.

I did my not want you to keep taking money out of my account. I've never used it and want you to refund my money. Virgie Eldridge

I evidently purchased Fitme twice. I was charged $24.99 each time (Mar. 24 and Apr. 7). Today April 23rd, I was charged $49.99. I cancelled both my accounts around Apr. 7th, when I realized I had 2 accounts. I was never able to download the plans, for use. I excpect that both accounts have been cancelled and that I will get a refund for the total amount that you have withdrawn from my account, a total of $99.97. My phone number is (517)275-2742.

I did not join but found a $49.99 charge on my account. I was only looking at the page. I am not using this and I need this canceled and my money refunded ASAP. Thank you.

On April 1st I purchased the Chair Yoga online program. Very shortly after that I got sick and was not able to start the exercise program. But I am ready now. However, “fit me” does not recognize my login information. What do o do now? Thank you, Cindy Davis 4/23/25

I signed up for fitme sometime before 3/29. My emails were all deleted by mistake so I don’t know if I ever received anything from you. I was charged $49 march 29,2025. I don’t know what that is for. Please help.

I have been trying to contact FitMe for days and can't get a response. I enter my email but my password is rejected and if I try to change the password, that new password is rejected. I want to end my subscription, but I can't. What gives? Just Answer can't help.

I need to cancel my subscription. Tried logging on but my email not recognised. Please advise.

Buenas noches! Estimados, me han hecho un cargo incorrecto a mi tarjeta de crédito. Favor revisar por el valor de US$84.97. No he autorizado a Uds hacer cargos. Además no he recibido sus servicios por un pago que hice a principios de año. Espero su respuesta, por favor. Siento que ha sido un abuso y una estafa cargar este valor.

Cancel my one-month subscription. I am 80 years old and I an not able to do most of the exercises. Please cancel my subscription.

I just received a charge from your company FitMe, for $69.99. This charge was NOT authorized by me or anyone authorized on my Credit Card. I have disputed the charge. I call the number listed and a recording stated you do not have phone support. I am very frustrated and want this charge reversed! I am NOT interested in your product. Please send me email confirming your receipt of this email and your action in reversing the charge.

I canceled my account last month and was charged $49.99 again this month. Please cancel my account ant refund my money ASAP! Thank you

I canceled my subscription in February right after signing up. I had an accident as reported and not able to do. So Far been charged for February March and April. CANCEL THIS IMMEDIATELY please refund as ASAP.

Please cancel my fittime on line account now and return my 49.99. I cannot do this at this time. It was just charged April 11th or I will have to call my charge card to dispute this charged. I have not used the on line app. once and should not be charged. thank you for your time and return of my 49.99.

I accidentally signed up for this program while researching it. I have been charged for two months and have not accessed the app or participated in any programs. I know I probably will not get a refund bit please terminate my membership immediately.

please cancel my subscription immediately

I want to cancel this

I just noticed a long list of charges for the Fitme app which I don’t use. Pls cancel and if possible, refund. Thanks.

Need to cancel my orders for fitme

I need this recurring subscription cancelled immediately please. Thank you, Teneka Duke

Have been trying to cancel my account for over three months.

I paid a fee of £29.64 and £9.47. Set up an email address with password during the process. I now cannot log on to your site as said user unknown. Can you send me a link to enable me to access the programme please. This is my second message and having checked my emails have had no response.

I cancelled the account minutes after I filled out the paperwork, in January of 2025. You keep charging me anyway. I am beginning to think you're a fraud. Please cease and desist. Consumer fraud is my next call.

I am trying to cancel my subscription and stop auto payments. Please cancel my subscription. Anne Bortel

I purchased what I thought was a printable chair exercise program advertised on Facebook. Payment was made through pay pal . I have not received anything from you. Please let me know what I need to do to get the program. Thank You

I want to cancel the FitMe app on my iPhone, iOS 8.3.2

I paid for your Fitness App through Facebook. I followed the link, after I set up a password for an account. I cannot find where to log in to your app to start. Was asked to pay £1 to speak to someone, which would not work. How do I log on to the app. Or are you a con merchant and I have just lost my money.

I have been charged $49.99 for the last 3 months on my visa cr card. I did not authorize this charge and want a refund. please contact me at msdk17028@redacted confirming the cancellation of these charges.

like the rest that i ve read I want my supcription that I didnt know I joined to be canceled now. you are taking money out of my account , try to go to the help thing and it was trying charge another 40.00 to join? cancel my out now dont even the stuff..

I want to cancel my subscription. I don't need it anymore. Pease cancel my subscription.

Please cancel my account/subscription immediately. I was seriously injured in auto accident in late March and am ordered by my doctor to cancel and stop all other activity due to physical therapy and special requirements. Jacquelyn Lowes

i have been trying for 3 months to get them to stop charging me for the app that i cancelled in January and are still trying to charge me until i blocked charges on the credit card, and have had no results. they are very slow to acknowledge the problem. I cancelled the app in January 2025, and they are still charging me as late as March. To talk to someone, they want to charge me. They don"t answer a phone so if I were to do over I wouldn"t.

I signed up in December 2024 and cancelled the same day with your agreement. I have brain injury and made a mistake. According to my charge card, you charged me for the first month. I never used this program. I'm asking for a refund of the first month. I NEVER used this program because I couldn't understand it. Like I said, I made a mistake and have brain injury. PLEASE refund me my month's charge.

Please cancel my account asap. I'm not using it. It is urgent that it is canceled now. Thank you!!

I believe I had cancelled any further payments after my initial one. Unfortunately, I received word via PayPal that you have charged me another $49.99. Please reverse this charge and cancel any and all further charges your app may attempt to charge me.

I purchased what I thought was a printable chair exercise program advertised on Facebook. Payment was made through pay pal . I have not received anything from you. Please let me know what I need to do to get the program. Thank You Deborah Allen

I would like to cancel my subscription

I have never used your system and want you to refund March and April . Stop claiming payment from Paypal.

I requested you to cancel my subscription a couple months ago. I am now disabled and can no longer use it. I blocked my credit card from paying you so please just cancel my subscription and send me a confirmation email of the cancelation. Thank you

Dear Sir, I was charged March 2, 2025 but had cancelled my membership in February stating I could not do your program. Please review your files and refund this March charge of $69.99. I tried calling to find out about this charge but the recording states they are not taking calls and should use the support email! So here I am. Please look into this charge.

Please cancel my subscription

For the past months I have received a bill of 49.99 for a subscription I don't think I asked for. Please cancel my subscription immediately. I have tried to call you and both numbers I have are not calling through The invoice number from FITME is in_cvmp8a8kqjg3aji4o6s0 and the transaction ID is 365589230V567120M I am contacting PayPal to stop any further payments from you.

2 charges have appeared on my credit card. I was exploring late at night and I believed I did not FINISH the transaction! I am not interested in this product nor paying a MONTHLY FEE.... I'd rather attend yoga. Please remove below charges from my credit card. 24.99 02.21.25 49.99. 03.23.25 Hope Justice

I want to cancel my subscription to FitMe for $69.99. We did not authorize the renewal and was unable to cancel on you fitme logon website. The phone number was not available and referred to you online site.

Please cancel my subscription

Cancel account. I am unable to use. I would prefer a refund. But will make no more payments and have notified my credit card as such.

I want to cancel the extended plan do not want further contract I browsed the plan and paid fee ,but, do not want further info nor interested in future payments.. cancel please thanks

I used the "CONTACT SUPPORT" option as was instructed. Never received an email in 24-48 hours, as they said would happen. I checked trash and spam. I used this option 3 times and got nothing. I finally found an email address and got a response. Here are the email addresses: members@redacted members-1@redacted I now have an email that says they have cancelled my subscription. I will NEVER do these type of subscriptions again!!

I have been charged 72.36 on Jan29/25 for chair yoga that I cancelled after a first free month. This month the payment was flagged and stopped. I expect a return of my money for January. AND a cancellation of my credit card promptly. PLEASE DEAL WITH MY REFUND AND CARD CANCELLATION IMMEDIATELY. Edie

I do not know that I subscribed to FITME.HEDE REFC24000772BEHMNMBXQ on March 17, 2025 for a total of $34.99 which was taken off my bank account ending in 7364. Please refund my money. Thank you. Judith Heinzen

I do not know that I subscribed to FITME.HEDE REFC24000772BEHMNMBXQ on March 17, 2025 for a total of $34.99 which was taken off my bank account ending in 7364. Please refund my money. Thank you. Judith Heinzen

Cancel subscription as requested immediately

account charged but never received anything - please cancel & refund

You owe me a Refund of $84.98 as I did not authorize this charge. I am also notifying my bank of this charge.

I would like to cancel my membership. Thank you. Malia

I am being charged 49.99 by Fit MeHealth and I do not believe I have authorized this payment. Please contact me to discuss what this payment is for. If I am charged, I will challenge the charge with Chase Bank.

Please cancel monthly subscription asap!!! Thank you, Michele Solomon

Cancelled and still being charged.

Could not finish check out and don't know where to get my plan 4104094868 I do better by phone

I was billed $69.99 for a program I did not approve nor wanted. I was contacted by PayPal of this. Refund my money immediately and remove my name from your records.

I have been trying to contact you by phone. I have a credit credit charge on my Barclays account ($49.99) dated February 2, 2025. I did NOT order this app or program. I have put this charge in dispute with Barclays Bank. Please credit my account and contact me 412-527-0434. Thank you very much.

I have been charged for a membership that I never finished setting up because I did not liked it. I will appreciate if you refund my credit card for the three charges you made.

I do not want this fitness program! Yes, I tried it, but only used it for a month or so with NO POSITIVE RESULTS! I had no idea there would be no contact when the trial period was over before you billed me for another month. STOP THIS. I have tried to contact you several times. No response. So I got this through PayPal. Please, cancel this. Thank you, Carol Stoddard

cancel! !

Never signed up for Fit Me and had $ 103,33 taken out of my account please return my money

I want my subscription canceled. How do I do that?

I want to cancel my fitme.health subscription

My first payment was $24.99 U.S. on Feb 15, 2025. I cancelled on March 9th and received confirmation Fitme Cancellation. Today I see a charge for $49.99 has come out of my credit card........... I deleted my password and now I can not login because you do not accept my email address. I will be contacting my credit card to reserve this charge. I await your comments before I post comments about your site.

My first payment was $24.99 U.S. on Feb 15, 2025. I cancelled on March 9th and received confirmation Fitme Cancellation. Today I see a chared for $49.99 has come out of my credit card........... I deleted my password and now I can not login because you do not accept my email address. I will be contacting my credit card to reserve this charge. I await your comments before I post comments about your site.

Need subscription cancelled. Nothing has been done. Please let me know that I am free and clear and that no more charges to my charge card!

I am cancelling my subscription to Fitme. I have notified my bank not to accept any charges from now on. Please remove me from your records. Please send me a verification that you have taken care of this matter. Thanks, Rose Folks

you just charged me twice. 3/18/25 ! Now I have needed to freeze my credit card. (my other bills on auto pay will start to get messed up) please fix ASAP

I ordered, and paid for your program ,plus extras, and I can't download any of it. It says it's for Mac. No where did it say it was only for Mac. I think this is a scam and I got duped!!!

My credit card was charged 40.99 I signed up for monthly payments of 19.99. I have instructed my cc not to pay the 49.99 and have canceled my subscription due to renew on 4/7 at 19.99. I would like an explanation for this double charge.

I did not authorize additional charges from Fitme.health. I will dispute the charges with my bank again. If another charge is made, I will take whatever action is necessary to block any further charges. CANCEL ANY AND ALL SUBSXRIPTIONS YOU MAY HAVE ON FILE FOR ME.

I did not authorize additional charges from Fitme.health. I will dispute the charges with my bank again. If another charge is made, I will take whatever action is necessary to block any further charges. CANCEL ANY AND ALL SUBSXRIPTIONS YOU MAY HAVE ON FILE FOR ME.

second time my credit card has been charged for the FitMe app on PayPal that I cancellled after 5 days over 2 months ago. Please advise. I have tried to use my phone settings in ios and there is no account or FitMe subscriptions. Please refund me $61.23