Contact GymIQ: Workout Plans & Tracker

Contact GymIQ Support


Company Name:

About: FitMe generates science-based workout plans tailored to your specific needs and
goals that evolves and adapt with you. Whether you’re looking to lose weight,
build muscle, get stronger or improve your overall fitness, FitMe has a plan for
you! ▶ Plan, Train, Log & Track Achieve your fitness goals with personalized
8-week science & AI-based workouts tailored to your unique profile: age, gender,
fitness experience, and ava.


 
  2025-07-30

GymIQ Customer Service 💢

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NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Fireblade Studio LLC



Verified email  

Contact e-Mail: [email protected]




Privacy & Terms:

https://api.fitme.tv/pages/terms_of_service



Can I trust GymIQ app?

Protect your data and wallet. We investigate the developer's website (Fitme.tv), verify they're legit, and uncover hidden scams or complaints.




103 Most reported problems 😔💔

4.9 out of 5
Sharon S Williams
2025-08-21

I have been trying to cancel for 3 months, please cancel now 8-21-25

Sharon S Williams
2025-08-21

I want to cancel my subscription as of now, I have been trying to cancel for the last month and have not been able to, would you please cancel it and quite charging my card.

Linda Thuringer
2025-08-20

Cancel my account

Linda Thuringer
2025-08-20

Cancel my account

Ruby L Chaney
2025-08-19

Being charged for something I did not buy.

Kathryn Moats
2025-08-19

I can't get into my subscription to cancel it

Sandra Marvin
2025-08-19

I want to cancel my subscription now. This is NOT what I thought it was.

Nancy J Michaels
2025-08-18

I have noted a fee of $49.99 on my Discover card. I did not subscribe to Fitme Health. I did do a one-time purchase for $19.99. I have contacted my credit card company and informed them that I did not subscribe to Fitme.Health. I am writing to cancel any charges that were billed to my card. Please cancel me from the program.

Nancy J Michaels
2025-08-18

I have noted a fee of $49.99 on my Discover card. I did not subscribe to Fitme Health. I did do a one-time purchase for $19.99. I have contacted my credit card company and informed them that I did not subscribe to Fitme.Health. I am writing to cancel any charges that were billed to my card. Please cancel me from the program.

Peggy Young
2025-08-18

I unsubscribed July 29th, and you've already charged me for August for $49.99. Please credit me for this amount. If you need to contact me, my email is penguinply@redacted

Judith Leigh Young
2025-08-15

I would like to cancel my subscription. I have deleted the application from my IPad and no longer use that application. I have been unable to login the the account as your system does not recognize my email address: jlyoung@redacted I was not aware there would be a monthly charges for this application. $49.99 a month is excessive as far as I'm concerned Please CANCEL my account and stop charging my Discover Card. Thank you Judith L Young

Aidrey
2025-08-15

Cancel my subsctiption

Donna Catherine Eichenour
2025-08-14

I have been charged 7 times on 8-11-25. I want to be reimbursed asap.

MKL
2025-08-11

I want to cancel my subscription. How is that possible.

Katherine Nielsen
2025-08-11

I need to cancel my membership immediately.

Katie Merrill
2025-08-08

Can't open anything online. I don't have MAC. If I can't print out a schedule of exercises to do each day I don't want this plan.

Carol Villalobos
2025-08-07

I would like to cancel my subscription to FitMe and cannot find any place on your website to do so. How do I cancel my subscription and remove the app from my phone?

Kathleen Tarrant
2025-08-07

Charged 29.95 in June and 49.95 in July. Why? I did not realize I was signing up for a subscription. I thought I was going to print out a few exercises using chair yoga. I was charged Fit Me App 3023433592DE

Sheila M Riley
2025-08-07

i azm being charged $49.99 on the 16th of each month, and I don't use fitme. I need to cancel this asap

Robin Albritton
2025-08-07

I have been charged for the FITMEAPP twice on July 28, 2025. The charges are as follows: 27.99 and 11.24. I didnt authorize two charges. Also, I can not get into the program. Please refund the 11.24. Please assist me with logging in. Thank you.

Juanita Sersha
2025-08-07

Please cancel my membership

Marilyn Steel
2025-08-07

I have noticed I am laying £39.49 each month for your app, but have not authorised this. It would therefore appear someone else has used my credit card. Can you please check

Janice Beach
2025-08-06

I signed up for FITME-APP April 26,2025. I never saw the download for the app or anything else until I got the recurring charge of $69.99 on my credit card JULY 25,2025. I do not have a very good memory anymore and never thought about it or did I use the app. I am asking you to refund me the original charge of $34.99 charged to my account on April 26, 2025--ref. #82117553LEHMQKK8S and refund me $69.99 charged to my account on July 25,2025--ref . #82117556EEHMGWNN1. Please let me know how you will be handling this, Janice Beach---jjb@redacted--507-863-2477--P O Box 121, Freeborn, MN 56032-0121

Freida Gutierrez
2025-08-05

I cannot find a way to reach customer service I want to cancel they have no access to payments but i want account ended

Melanie
2025-08-04

I canceled my subscription within two weeks. You continue to bill me even after I canceled my card and got a replacement. This is pure fraud.

Laura Gray
2025-08-04

I downloaded Fitmeworkout yesterday 8/3) and this morning I see charges through ApplePay of $34.99 + 14.99 + 9.99. I NEVER agreed to a paid plan, yet Fitmeworkout charged my ApplePay card for all these unauthorized charges! My credit card will be disputing all charges. STAY AWAY FROM THIS APP!!!

Elaine Mahnke
2025-08-04

I paid for a "fitme chair yoga for seniors" this morning and am not able to get into this app on my phone when I downloaded the app. It takes me to "sign in as a guest" only, and I already signed in and paid under the email address above.

Elaine Mahnke
2025-08-04

I paid for a "fitme chair yoga for seniors" this morning and am not able to get into this app on my phone when I downloaded the app. It takes me to "sign in as a guest" only, and I already signed in and paid under the email address above.

Faith Ornelas
2025-08-02

CANCEL THIS SUBSCRIPTION NOW. I have informed the credit card company to discontinue further billing charges that are attempted.

Wendy K Schuett
2025-08-02

I have been charged for your App. I do not have the app installed and I don't use your services. wendyears@redacted. Please contact me at 970 227-1116 or email me.

Rebekah Jardine-Belanger
2025-08-02

I requested cancellation but you recharged my account on 08.01.2025. Please refund my account card ending w/9446. Thank you, Rebekah

Anthony Jerome Carter
2025-08-01

I am trying to logon to FIT ME database and I get message that states that it did not recognize mt email.

Pat Abler
2025-08-01

I want to cancel my subscription. Can't seem to talk to anyone. Talked to chat but have to sign up for $5.oo and then they charge $55.00 a month. They say you can cancel at any time, but I'm sure I'll find it difficult to do

Judith Inks
2025-08-01

Please cancel my membership. NOW Judith Inks 727-494-2362 judithinks7853@redacted

Elena Ojeda
2025-07-31

I need information on the charges Im getting.

Jeannette
2025-07-31

I want to cancel trial fitme

Donna Rice
2025-07-31

Please cancel this membership immediately or I will report this. It’s not a legitimate company. I expect my refund in full asap

Alma De Torres Y Sandoval
2025-07-30

I cancelled my subscription, and was charged again. My bank blocked the payment. Please stop billing me.

Marcy Winslow
2025-07-30

I need to cancel my firme subscription. I signed up for chair yoga for seniors but failed to ask my doctor first. I was in a serious car accident last November which caused severe harm to my lower lumbar region of my back. My doctor told me that although this is a good exercise, my back is not ready for this. Please cancel my subscription so I do not receive automatic renewals. Thank you very much.

Marianne Sipka
2025-07-30

I have repeatedly to to cancel this program with no luck. Phone calls do not go through other than to get a message they are not taking phone calls at this time. Emails come back with Mailer-Daemon messages that the email cannot be sent. I want this canceled immediately!

Patricia Dickson
2025-07-29

ViraFI2qy Requesting cancelation of the above account and a refund of $39.99 AND $9.99 as the cancelation falls with a 24 hr of payment. Interruptions offering a choice to extend subscription before allowing to go forward; having to shut down to exit. No timers/videos. Not what I need, unfortunately. Thank you and please acknowledge this 2nd cancelation request. Patricia Dickson Sent from AT&T Yahoo Mail on Android Hide trimmed content

MAXINE P RAULERSON
2025-07-29

I ORDERED THE PROGRAM ON JUNE 2, 2025 RIGHT AFTER THAT MY NEROUSERGION ADVISED THAT I WAS TO HAVE BACK SURGERY. I COMPLETELY FORGOT ABOUT THE APP AND I NEVER USED IT. I STARTED GETTING CHARGES ON MY PAYPAL ACCOUNT AND I HAVE ADVISED THEM TO NOT CHARGE ME ANYMORE FOR SOMETHING I AM NOT ABLE TO USE PER MY DOCTOR. PLEASE REIMBERSE ME FOR THE CHARGES SINCE I NEVER USED THEM. REGARDS, MAXINE P RAULERSON 904-259-2629

David Terry
2025-07-29

You charged me $35 to start a 1 year membership and now you have billed and taken out $49.99 for the month of August! Cancel my membership and refund my money! I have already called the better business bureau to report you and contacted my bank!

2025-07-28

cancel my program . this is a scam. I have canceled my card and disputed the charge

M Mizuba
2025-07-24

You have billed me $$24.99 May ,, June 64.98. I did not authorize amounts. Please reimburse or I will take to higher authority.

Debbie Brewer
2025-07-23

I have been unable to cancel my membership and need to do now! So no other money is withdrawn from my account! Debbie Brewer 221 NCentral Ave Apt 115 Fairborn OH 45324

Meredith Hughes
2025-07-23

I want to cancel my FitMe subscription and get a refund on the Paypal charge of $84.98

Ridley
2025-07-23

I want to unsubscribe

Cynthia Brady
2025-07-23

I am repeatedly being charged $49.99 monthly, which I never authorized. I have never dealt with a worse app. I want my subscription cancelled and I want confirmation that it has been cancelled 😡!!!

Donna J McCollum
2025-07-22

Cancel my subscription. I did not sign up for a subscription service. False advertising. I have already advised my credit card that I had cancelled my subscription.

Sheila Wisdom
2025-07-21

I canceled my subscription on 6/09/2025 and I just received notice for PayPal that you charged me for another month? I see from reviews that this a standard occurrence for your company!

Evelyn Lange
2025-07-20

I did not want this program and want the charge refunded and stopped!

Shari Vallier
2025-07-18

I want to unsubscribe.

Stephen Aitken
2025-07-18

I purchased a 3 month program from you and have had no confirmation or program.£27.64 was sent from my account and nothing!

Stephen Aitken
2025-07-18

I purchased a 3 month program from you and have had no confirmation or program.£27.64 was sent from my account and nothing!

Barbara Colo
2025-07-18

I cancelled my subscription months ago and I am still getting charged. I attempted to log into your site to get help and ding out why I am being charged but according to your site there is no account associated with my email address.

Mary Lewis
2025-07-17

I signed up for the chair, yoga and did not realize that I was paying for something that was going to be monthly. That is not something that I want to do. Would you please let me know how to get my money refunded to me? I have eliminated the app alreadythank you very much Mary Lewis.

Mary Lewis
2025-07-17

Cancel my subscription. I did not know it was reoccurring monthly! I don’t want it. I will follow up with my bank to monitor for the refund. Just did this today.

Barbara Monticello
2025-07-17

I thought I signed up for chair yoga on Fit Me.I am 78years old with hand neuropathy and the exercises were not on a chair , buy way to difficult in balance and strength moves. I either want my money back or give me the chair exercises I signed up for.

Leilani Wilmore
2025-07-16

I did not authorize any monthly payment for FitMe. Cancel immediately!

Candace Creedon
2025-07-15

Worst company I have ever dealt with. I have called, sent emails to cancel. No one ever ever gets back to me. I have now paid over$500 for something I didn’t sign up for and never used. I’m fed up. I did not known that the questionnaire meant you were buying the plan. I am 81 years old on a fixed income and cannot afford this. To me this is the biggest scam I have ever heard of. I will be calling the the Better Business Bureau in the am and will be posting this scam on Facebook July on July 30th.

Michele H Zawada
2025-07-15

Please cancel my subscription. I only signed up for one month at a 50% discount and now have been charged 2 additional months at full price. I DO NOT want this app any longer and would like my subscription cancelled immediately.

Malkie Bauer
2025-07-13

I got your 30 day program. it is not what i wanted. i wanted the chair yoga for seniors. Please change my program. I did not sign up for the program you sent me.

Mary Lee Daoust
2025-07-12

Invoice ID in_d1ol21r61ih7v6v I signed up for and paid for a trial offer of the chair workouts. I could not get into the program to get the workouts and now I just got billed $69.99 for a continuation of this program. Please refund my money and take me off of your list. I paid for the initial cost but I never even got to start the program because I could not get into it. So technically, I feel that I should get a refund for the whole thing. Mary Lee Daoust missmarylee@redacted

Wanda L Hosier
2025-07-10

Cancel my subscription immediately.

BEVERLY TYLER
2025-07-08

I have several days left on this month's subscription and can not get into my app past the ad to extend. I had cancelled this subscription at he end of this month, however I did enrolled in what I thought was your Wall Yoga program. I did get a notice that PayPal paid for that subscription, but I can't access that either, because when I use my email it says that account is already in use. What's up? Am I doing something wrong or do I have to wait till my first subscription is complete before being able to access Wall Yoga?

Eunice Gail Batchelor
2025-07-08

Beyond the special introductory offer, I believe I have paid through July, but was blocked just now from today's guided session.

Virgina Ebersold
2025-07-06

My bank account has been charged for a recurring purchase I never did do. Also never received purchase I ordered IN MAY. PLEASE correct these errors. Thank you

Virgina Ebersold
2025-07-06

My bank account has been charged for a recurring purchase I never did do. Also never received purchase I ordered IN MAY. PLEASE correct these errors. Thank you

Carol
2025-07-06

Cancel my subscription and email me that you have cancelled it.

Kathleen Zuber
2025-07-06

Please cancel my subscription immediately as I have just gotten out of the hospital and am under more comprehensive physical therapy care so cannot use this program. Thank you. Third request.

Nicki
2025-07-04

Did not authorize a fitme plan, but was charged $50. Please refund this to my credit card

Lu-Ann
2025-07-02

I was charged $64.98 without prior approval, the trial was suppose to be free and you billed me for that as well. Stop my account. No future/current payments will be made.

Lu-Ann
2025-07-02

I was charged $64.98 without prior approval, the trial was suppose to be free and you billed me for that as well. Stop my account. No future/current payments will be made.

Arlene B Weissberg
2025-07-02

I "purchased" your plan on June 20, 2025. I have not been able to print out exercises so 2 weeks have been totally wasted. I would like a full refund. Thank you.

Christena Branson
2025-07-01

I bought and paid for 28 day program, now you have charged me for over $60 for something I don't want. Can not find where I have a subscription with you. Please cancel and refund my money. Haven't even completed what I already paid for.

Christena Branson
2025-07-01

I bought and paid for 28 day program, now you have charged me for over $60 for something I don't want. Can not find where I have a subscription with you. Please cancel and refund my money. Haven't even completed what I already paid for.

Carol A Rodriguez
2025-07-01

Please cancel the $64.98 that is being charged to my card. I have been trying to download, I get no help and so nothing has been used. I have been charged $64.98 for 6 months and I have not been able to use the Fitme my reference number is P9283003ZEHM6DKQ3. Please cancel immediately and refund my money.

Margaret E Reeves
2025-06-30

I have never used my subscription. Just found your email in my spam folder. Didn't realize that I had signed up for your services. Went to your chat section and was told to call you, but have not found a number to call for a full refund.

Sandra Lea White
2025-06-30

Please cancel my subscription. I don't see any other way to do it. Please email me when it's done. 6/29/25.

Musa
2025-06-29

I did not authorize the charge of $64.98. Please do not charge me again and issue me a refund for the unauthorized charge. I

Jackie Gassner
2025-06-28

I was just charged $64.98 that I did not approve. I had sent a notice B4 the 23 of June to cancel me. Please credit my charge card. Also please reply to me in this matter. thank you

Rachel Thompson
2025-06-27

I am trying to access myfitness plan but keep getting a request for a fee. According to my Bank a payment of £39.49 was aken on the 24 June. Please could you double check your records as I would like to be able to continue using my fitness plan as soon as possible. Thanking you in advance. Rachel Thompson

Verita Jackson
2025-06-26

05/18/25 bought 3 month Fitme CHAIR YOGA plan for $27.99, and another Fitme plan for $1499. Have been unable to download/activate either plan. Cannot download the app because they want me to pay for it again. Help

Christine Hollandsworth
2025-06-25

I need to cancel Fitme. I never received a plan, and have sent emails to requesting cancellation, but to no avail.

Rosemarie Zawacki
2025-06-25

Please call me at 847-816-7413. Re: trying to cancel payments being charged to my credit card. Never received download and was told my subscription was cancelled but still getting charges.

Jeannie
2025-06-25

App won’t open and I paid over $34

Susan Seder
2025-06-24

Need to cancel. I am in physical therapy due to a fall when injured hip and knee. Please give me a full refund, as never did even print it. Have not used it at all.

Gail
2025-06-23

I was charged $64.98 that i did not approve. Please refund this amount and cancel my subscription to Fit Mw

Wendy
2025-06-23

I would like to cancel this app, as my childminder opened it by error. I have blocked the payment with my bank. Thank you so much.

Clara Harrison
2025-06-20

I just saw charge on my bank account $64.98. Please cancel this account and credit this amount back to my account.

Susie C Ayala
2025-06-20

Please cancel my subscription I paid for on 6/19/2025 for 1 month as I was downloading the app, well it did not allow me to do it unless I paid again.

Terese Cork
2025-06-20

I want to cancel my membership

Barbara Blanks
2025-06-19

I’ve tried to cancel $49.99 per month charge and cannot get help

Anna
2025-06-17

Why was I charged $14.99 and $34.99 on June 6, 2025, both deducted from my checking account? If the $34.99 is for signing up, what is the $14.99 for or vise-a-versa???? If this is a monthly deduction I want to cancel out!!!!

Cheryl F Mason
2025-06-16

I'm being charged $69.95 for fit me and I only signed up for a month trial period. Please cancel this transaction and send me a conformation that you have done so. I also notice that you have done this to a lot of other people. I will call my credit card company and let them know not to process this charge.

Carol Eisler
2025-06-16

I have been charged $49.99. I did not have the option to cancel on the app. I want this charge reversed from my credit statement.

Victoria Brown
2025-06-15

I have recurring charges for FitMe and as far as I know I never signed up for anything. Please delete me from your account. A refund would be nice.

Russell Hawkins
2025-06-13

I deleted the app but was charged today for 49.99. Reinstalled app and it says I don't have an account

Kathi
2025-06-12

I have written before but never got a response so I will write to this address. I have a fit me account where I paid money (and have yet to use it) but I want to cancel my subscription. My brother passed away and he and I were helping my mom financially and now that he is no longer with us that full responsibility is on me. I can’t afford to pay out anything except my normal bills and help my mom. PLEASE cancel my subscription to FitMe. My brother was never sick (cold here and there) it nothing major. He fell out in the floor and after taking him to the hospital we found out he had STAGE 4 brain cancer!! We were shocked to say the least! It was the aggressive kind! I am still in shock. He was my only sibling. Anyway, please please cancel my subscription because I have to help my mom out financially. Thank you for your time! Kathi Kathij1954@redacted

Excellent workout App 👌

2025-02-25

by Eng. Alrawi

The best fitness app ever! The workouts are challenging yet manageable, and I love the variety it offers. The interface is super easy to navigate, making tracking progress a breeze. Plus, the personalized plans keep me motivated and on track to reach my fitness goals. Highly recommend to anyone looking to elevate their fitness journey! ⭐️⭐️⭐️⭐️⭐️

⭐️⭐️⭐️⭐️⭐️

2025-02-26

by Nafea89

Absolutely love this fitness app! It's been a game-changer for my workouts. The variety of exercises, customizable plans, and progress tracking keep me motivated and on track towards my fitness goals. Highly recommend to anyone looking to take their workouts to the next level

Keeps workouts interesting

2025-02-27

by Levine Maricruz

The variety of workouts and weekly challenges keep things fresh. I’m never bored, and I actually look forward to my workouts now!




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