Contact Hotel Collection Support
Company Name: Hotel Collection
About: Download the Hotel Collection app to access exclusive discounts, early access to
collection launches. Everything you love, right at your fingertips.
Hotel Collection Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Hotel Collection
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit Hotel Collection Website
Privacy Policy: https://www.hotelcollection.com/policies/privacy-policy
Developer: Hotel Collection
Can I trust Hotel Collection app?
Protect your data and wallet. We investigate the developer's website (Hotelcollection.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
Worst customer service
by RiRi795
It is impossible to talk to a live human being from this company. They do not fulfill their orders, yet charge your credit card as if they did. Then, you have no way to talk to a person. In my 57 years of living, this is the worst customer service experience I’ve ever had!
The biggest headache
by LiaFamily
Impossible to navigate account changes. Can’t cancel subscription through the app. Agents are annoying and persistent, constantly trying to upsell via calls and texts.
Great scent, terrible support and scam sales tactics
by Tynman
The scents are great, however whenever you order something, a “customer care” representative will blow up your phone via text and call trying to upsell you. What they won’t actually do is review your order that they are caring for to make sure the scents are compatible with the device. Also the website will automatically put the wrong scent in with certain devices and then when you try to exchange or return because you have incompatible parts you will get a weeks worth of emails saying that the customer is wrong because somewhere at the bottom of the page was a disclaimer. It’s really a big scam but great scent if you can get the correct product. I have plenty of screenshots that I can share to support this. Best of luck to you.
Have a Problem with Hotel Collection? Report Issue
Why should I report an Issue with Hotel Collection?
- Pulling issues faced by users like you is a good way to draw attention of Hotel Collection to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Hotel Collection customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Hotel Collection.
