Themelia Status

Last Updated on 2025-01-22 by WOOHOO LIMITED

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⚠️ Most reported problems ⚠️

Not working

71.4%

Connection

28.6%

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Common Themelia Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Themelia network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Themelia App
1. On android, goto Settings » Themelia » click [Force Stop]

Clear Themelia App Cache and Data:
1. On android, goto Settings » Apps » Themelia » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Themelia.

On android, goto Settings » Apps or Manage Apps tab.
Click Themelia » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Themelia » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Themelia

Apr 11, 2025, 01:15 PM
a user from Paris, France reported problems with Themelia : Not working
Apr 10, 2025, 04:04 PM
a user from Izmir, Turkey reported problems with Themelia : Not working
Apr 08, 2025, 08:59 AM
a user from Perth, Australia reported problems with Themelia : Not working
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