Contact JoyReels - Enjoy Short Dramas

Contact JoyReels Support


Company Name:

About: No matter where you are, you can watch the most popular mini-series anytime on
JoyReels with an immersive viewing experience. The plot is fantastic, and each
episode is less than 3 minutes, making it easy for you to watch on the go.



JoyReels Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



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E-Mail: [email protected]

Website: 🌍 Visit JoyReels Website

Privacy Policy: https://www.joyreels.com/privacy_policy/index.html

Developer: JoyDream Limited




Privacy & Terms:

https://www.joyreels.com/user_agreement/index.html





19 Most reported problems 😔💔

4.5 out of 5
Margaret Tipton
2026-05-11

Please cancel my subscription

Robert Ribaudo
2026-03-31

I AM TRYING TO CANCEL ALL MY SUBSCRIPTIONS WITH JOYREELS

Robert Ribaudo
2026-03-31

I AM TRYING TO CANCEL ALL MY SUBSCRIPTIONS WITH JOYREELS

Ray Seruntine
2026-03-28

I would like to canal my subscription to JoyReel short dramas thank you Ray.

Paul V Marsh Jr
2026-02-16

I want to discontinue (cancel) my joyreels account effective immediately (February 16,2026)

Charles Kohl
2026-01-24

I want to cancel my subscription effective 1/23/26

Marybeth Mercado
2025-11-21

Cancel my subscription

Diane Bailey
2025-11-16

I purchased a week of videos for 2499 and now ITS doesn’t let me watch a whole video. It asked for more money for more clients. How can this be not happy wasted my money.

Fiona Keenan
2025-10-30

Total scam. I purchased weekly subscription but the one show i tried watching frozen after the first minute. Been waiting 5 days through the website to cancel my subscription along with a number of Emails but no reply. Please reburse me and cancel my subscription

Deborah Saracino
2025-08-23

I would like to end my subscription please as soon as possible thank you

Floyd Hercules
2025-08-04

I paid for a monthly subscription today August 4th 2025 and while watching one episode it cut off asking for more money

Pat Link
2025-07-22

I just paid 14.99 for a week subscription and I only was provided to see 10 episode and then I purchased another 1000 coins to finish the show and I only saw 6 episode. I would like to be refunded. This is a rip off. I love the shows but you are not giving us what we paid for.

Karen
2025-07-20

Yeah, I paid for a month today29.99 for a month and it’s says my subscription is up August 20th but your asking for more money today , if this is the case half way through one of your movies them I want reimbursed the 29.99 for the whole month , not for a half a movie

Ashley
2025-07-15

So I never received any of my coins that I got. It came out of my bank 3 times. It said it didn’t. I want my money back. I’m not very happy since I paid for it and I got nothing. Just very disappointed and unhappy. 71.16 came out for the first one then the second one came out as 39.54. It kept saying it wasn’t going through but it did. Thanks

Elena Philibert
2025-06-21

i need to get reimbursed for i never meant to buy the coins!!

Mattie Howard
2024-06-27

I purchased the 24.99 it went through on my credit card twice vut i did not get any coins for either 24.99 purchase. Can you either refund my 50 or had my coins. Thank you

This is horrible

2024-05-19

by Joseph Davied Costa

What are these pathetic coins never seen a worse way to coin viewers money

Horrible

2024-05-20

by Wizz Isgood

Trash, you can barely watch any of the short without paying money.

This app is a scam

2024-05-09

by Ooooo Nooo

This is a scam you can have a 190 coins and watch two videos and it 40 coins to watch one video and end up with 30 coins that is a scam




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