Koala Messanger Status

Last Updated on 2024-08-28 by Radek Krejcirik

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Common Koala Messanger Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Koala Messanger app on iOS and Android devices. Solve all Koala Messanger app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Koala Messanger iPhone Issues and Solutions

Koala Messanger iOS app crashes, not working, errors
Koala Messanger iOS app network issues
Koala Messanger on iOS has black/white screen

Koala Messanger Android App Issues and Solutions

Koala Messanger has errors/crashing/not working
Koala Messanger server network connectivity issues
Koala Messanger has black screen

Koala Messanger iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Koala Messanger app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Koala Messanger app crashes or not working on Iphone (iOS):

Close and restart the Koala Messanger app on iPhone
Update Koala Messanger app to the Latest Version for iOS
Uninstall and reinstall Koala Messanger iPhone app
Update your iPhone to the latest iOS version

Fix Koala Messanger on iPhone unable to connect to server/internet connection issues::

To resolve Koala Messanger network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Koala Messanger black/white screen (blank screen) on iPhone:

Follow the Koala Messanger iOS app troubleshooting guide Here →

Koala Messanger Android App Issues and Solutions

Fix Koala Messanger not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Koala Messanger app issues:

Force Stop the Koala Messanger App
1. On android, goto "Settings" » click Koala Messanger app. » click "Force Stop".

Update Koala Messanger to the latest version on PlayStore

Clear Koala Messanger App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Koala Messanger app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Koala Messanger.

Fix Koala Messanger unable to contact server/ Koala Messanger internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Koala Messanger » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Koala Messanger » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Koala Messanger on android.

Solve Koala Messanger black/white screens issue on Android:

Follow the Koala Messanger android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Radek Krejcirik, developers of Koala Messanger.