My Memorial Hermann Reviews

My Memorial Hermann Reviews

Published by on 2024-05-01

About: My Memorial Hermann connects you to care faster and makes it easier to manage
your health, all in one place. With My Memorial Hermann you can • Schedule
in-person or virtual care, including same day or next day • View medical
records and results • Complete paperwork before your appointment • Send
secure messages to your care team • Review medications, immunizations, and
visit notes • Notify your provider .


About My Memorial Hermann


Our network of quality physicians, hospitals, and specialty facilities serve the greater Houston area with expertise curated for your needs.

My Memorial Hermann connects you to care faster and makes it easier to manage your health, all in one place.

At Memorial Hermann, your care is our priority.


         


24 My Memorial Hermann Reviews

4.8 out of 5

By


Horrible

My primary care is no where to be seen so I can’t send her any messages!!!


By


Imaging orders

MyMemorialHermann is pretty good except for the fact that you cannot get imaging orders to come through so the patient can actually print them up and take them with them to the appointment.
I just spent two hours on the telephone with one of the support staff at my doctors office trying to figure out how to find imaging orders in MyMemorialHermann .
She even got the manual out and we still couldn’t figure it out. She had to print them up in her office and fax them to the facility where my imaging will be taking place. It would’ve been nice if Memorial Hermann had email that was HIPAA compliant then she could have emailed them to me.


By


This is epic

Great job to the staff that made this possible. I feel like a weight has been lifted from my shoulders with this seamless patient experience.

Great step in the right direction!


By


Wonderful app to keep track of results in real time

Very helpful.


By


Not being able to send message to your doctor

I have used everyday well for over six years and liked how I could message my doctor and get a response back the same day. With this new applications I sent a note and it will take 48 hours for a response. Why did you change the service? Not happy.


By


The worst app ever!

This new app that replaces EverydayWell is so useless. Half the time I can’t even log in and when I finally am able to enter it won’t load any of the tabs I click on. It also didn’t transfer any of my old medical info. I wish I could give it zero stars.


By


Mrs Valenzuela

Excelente aplicación


By


My Chart

All these companies are going to my chart because it is easier for them. I stay locked out of this tool more than any other. Pretty much count on it not working when u see it.


By


New user

None of my info transferred from the Everyday Well app to this one. I can no longer send my doctor messages or see any past labs, etc.


By


A Big Mess

MyMemorialHermann is a big mess. It won’t allow me to send a message to my doctors nor does it show all my medications.


By


App did not allow me to send messages

I am disappointed in the new app. For weeks, I have not been able to message my doctor. I went to the Dr. office in person and they referred me to onsite tech for help. The on-site tech said they were aware of the issue and did not know when it would be resolved. She referred me to the 222-CARE number which didn’t work because she forgot to give me the zip code. When I finally tracked down the full phone number, the telephone rep said they already knew it was a problem and didn’t know how or when it would be resolved. She was very dismissive. Overall , MyMemorialHermann experience had been very poor.


By


No response from Doctor or staff

My husband sent a message a week ago to get his labs for his visit with his PCP in League City. Received no response. Left a message with the doctors medical assistant. Again no response. You cannot see if the message has been read as you could in the old system. This is bad patient care



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