Contact Freenotes Support
Company Name: Free Notes (Hangzhou) Ltd.
About: Freenotes lets you experience true paperless learning, enjoying the pleasure of
writing while boosting your study efficiency. Realistic pen strokes bring the
feel of writing on paper, and tools like handwriting-to-text, stickers and
drawing brushes help you take notes effectively.
Freenotes Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Free Notes (Hangzhou) Ltd.
Privacy & Terms:
https://www.freenotetech.com/policy/
Can I trust Freenotes app?
Protect your data and wallet. We investigate the developer's website (Dev.freenotetech.com), verify they're legit, and uncover hidden scams or complaints.
3 Most reported problems 😔💔
There is no way this app got its 4.8 stars naturally.
by A Sirius Barker
Augh! Instant delete! I have no idea where to begin, but I will try.
Not everything free is instantly better, and this app is an especially good example of this. It lacks some basic features: zooming, page formatting, and even the ability to focus on one page at a time. The free version of Penbook has all of those and more, not to mention that one does not have to IMMEDIATELY save notebooks to Files.
This is also more of a planner than the notes app the devs sell it as. Yet if we are saying that this is a planner, it is not a good one of those, either. Again, Penbook (or, better yet, Calendar!) is better for that purpose.
If you are a serious note-taker, do not download! Do yourself a favor and get Penbook if you like writing with your finger, pen, or dog's nose. Do NOT believe the good reviews; they are either by zombies or robots or...or...robot zombies.
ADS, “Premium” is FAKE
by Ameerah Help!!!!!
This used to be the most convenient app ever. They began inputting ads whenever you open the app or refresh. I would not recommend this for school or work at all as it’s inconvenient and as a person who does work constantly, it is quite annoying. I feel betrayed as when downloading this long ago I was given “premium” implying I would be allowed to use these features for free. Others in reviews are saying the same about this “premium” feature which is unfortunate. Developers are not replying back with answers for why this “premium” feature doesn’t let early users granted “premium” avoid the ads. I would recommend to just use the other popular apps that might have in app purchases, but definitely don’t do something awful like overriding your work with ads!
Why Ruin a Good App?
by Emily_Lee27
I loved this app when it came out the interface was prefect and it was tools were good and easy to use.
Now over the last couple months the company has been implementing paid features. With the most recent update "bug fixes" it makes so that when the app loads an ad plays. This was never the case before and it honestly ruins the experience. The implementation of these ads were not made known to the users and a "bug fix" is not an acceptable way of hiding this. Why try to monetize a good app with adding features that distract from note taking like the recent ai helper icon (new paid feature) that cannot be hidden when typing on the notebook. And the links inside the app to Freenotes promotional material is suffocating. I miss the clean, non-monetized, no promotional layout of the old Freenotes.
Have a Problem with Freenotes®: AI Notes Taking? Report Issue
Why should I report an Issue with Freenotes®: AI Notes Taking?
- Pulling issues faced by users like you is a good way to draw attention of Freenotes®: AI Notes Taking to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a Freenotes®: AI Notes Taking customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using Freenotes®: AI Notes Taking.
