Contact UGI Utilities Account

Contact UGI Utilities Account Support


Company Name:

About: Experience seamless utility management with the UGI Utilities Official App for
Gas & Electric customers. Simplify your life by effortlessly paying bills,
tracking and comparing power & gas usage, updating account details, accessing
assistance, exploring rebates & saving insights, locating authorized payment
centers, and beyond – all at your fingertips.



UGI Utilities Account Customer Service 💢

Hard-to-find customer service info can be a red flag. Is UGI Utilities Account Safe to use?

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Energy Systems LLC



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit UGI Website

Privacy Policy: https://www.ugi.com/privacy-policy/

Developer: Smart Energy Water





Can I trust UGI Utilities Account app?

Protect your data and wallet. We investigate the developer's website (Ugi.com), verify they're legit, and uncover hidden scams or complaints.




3 Most reported problems 😔💔

4.9 out of 5

"maintenance in progress"

2026-05-14

by V1hjy

This app has been advertised through email as "coming soon" multiple time since October 2023. It's stated that the app is redesigned, but no mention in all the emails that you have to delete the old app and download a new app. When they finally do mention it, it's at the end of the email. Forget about using the app, "maintenance in progress".
For a utility that provides service to thousands of customers, it should be fixed ASAP. Do better UGI.

Terrible

2026-05-15

by Everything Is Taken, So Stupid

It shouldn’t wait until after you try and submit a payment to tell you the service is unavailable then just keep processing and you don’t know if your payment was accepted or not.

Payment saved

2026-05-16

by USAbeerguy

Each time I login I have to put my information in again for payment and every time I hit the save payment information but it doesn’t save it




Have a Problem with UGI Utilities Account? Report Issue




Why should I report an Issue with UGI Utilities Account?

  1. Pulling issues faced by users like you is a good way to draw attention of UGI Utilities Account to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a UGI Utilities Account customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using UGI Utilities Account.


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