Connected Status

Last Updated on 2024-10-08 by 寰宇骆

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Common Connected Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Connected app on iOS and Android devices. Solve all Connected app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Connected iPhone Issues and Solutions

Connected iOS app crashes, not working, errors
Connected iOS app network issues
Connected on iOS has black/white screen

Connected Android App Issues and Solutions

Connected has errors/crashing/not working
Connected server network connectivity issues
Connected has black screen

Connected iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Connected app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Connected app crashes or not working on Iphone (iOS):

Close and restart the Connected app on iPhone
Update Connected app to the Latest Version for iOS
Uninstall and reinstall Connected iPhone app
Update your iPhone to the latest iOS version

Fix Connected on iPhone unable to connect to server/internet connection issues::

To resolve Connected network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Connected black/white screen (blank screen) on iPhone:

Follow the Connected iOS app troubleshooting guide Here →

Connected Android App Issues and Solutions

Fix Connected not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Connected app issues:

Force Stop the Connected App
1. On android, goto "Settings" » click Connected app. » click "Force Stop".

Update Connected to the latest version on PlayStore

Clear Connected App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Connected app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Connected.

Fix Connected unable to contact server/ Connected internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Connected » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Connected » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Connected on android.

Solve Connected black/white screens issue on Android:

Follow the Connected android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at 寰宇骆, developers of Connected.

Verified email

Contact e-Mail: [email protected]

80% Contact Match

Developer: Conduent, Inc

E-Mail: [email protected]

Website: 🌍 Visit ConnectEBT Website

100% Contact Match

Developer: Connected Education

E-Mail: [email protected]

Website: 🌍 Visit Connected Website

About this app

To begin using Connected, you need to create an App Store Connect API Key. - Check and update app information and localizations. - Add app versions for review, submit them for review, or cancel submissions that are waiting for review. - Manage your workflow and build runs, or start a new build in Xcode Cloud. - Manage users, their access, and sandbox testers. this app is an unofficial app for App Store Connect that enhances the developer experience with additional features. In the future, we will cover all aspects of Connected Store Connect Open APIs. App Store and Xcode are trademarks of Apple Inc. For feedback and feature requests, please contact us at lhuany@gmail. com. AS this app is not affiliated with or endorsed with Apple. More features are coming!