Contact The Hart Support
Company Name: The Hartford
About: Welcome to The Hartford’s new mobile app for home and auto insurance.
Our app
makes it easier than ever to log into your account using Face or Touch ID — no
need to remember a password! Once you’re logged in, you can:
- Get your
digital ID cards: Access your Auto ID cards on the go, or save them for later.
The Hart Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of The Hartford
Verified email ✔✔
E-Mail: HartfordMobileApp@thehartford.com
Website: 🌍 Visit The Hartford Website
Privacy Policy: https://www.thehartford.com/online-privacy-policy
Developer: The Hartford Insurance Group, Inc.
3 Most reported problems 😔💔
New App that does NOT access your account
by Away From Home Alot
The old app let you pay your insurance premiums and try to trick you into paperless billing and documents. The new app does NOT even show your account, it just states some accounts don’t link. The Face ID is great, but if you don’t have access to your account, it’s totally useless. Access to my account so I can pay the premium and have digital proof of insurance is not too much to ask for considering it is available from all other insurance companies other than Hartford. When my spouse’s car wreck goes off our record in 4 months I will be changing my insurance company to one that is able to keep up with current technology.
If it ain’t broke- don’t fix it!
by JeeperGurl
Ever since downloading the new app, I can’t get into it. When I open it up, it just sits there with the logo on screen and never does anything else. I’ve uninstalled and reinstalled the thing 4 times now. Still nothing. But then, reading all the reviews I might be glad it ISN’T opening. The old app was fine. Why go change things? If it ain’t broke then don’t fix it!
All features removed in latest version
by Text Message Limitation
I was invited to install an all-new version and remove the old one. Instead of being new and improved, the new one is just a stripped-out shell that refers everything to the web site. The only thing it does is collect data from the mobile device for the company’s advantage… no advantage to the user, sadly.
Have a Problem with The Hartford? Report Issue
Why should I report an Issue with The Hartford?
- Pulling issues faced by users like you is a good way to draw attention of The Hartford to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a The Hartford customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using The Hartford.
