Contact HINT Control

Contact HINT Control Support


Company Name:

About: HINT Control is a cross-platform app for accessing and managing your T-Mobile
Home Internet gateway, with some extra features compared to the official
app. Features include advanced statistics, WiFi radio control, SSID management,
and band steering, with more to come as more is discovered about the gateways.


 
  2025-09-06

HINT Control Customer Service 💢

The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.



Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit HINT Control Website

Privacy Policy: https://github.com/zacharee/ArcadyanKVD21Control/blob/main/PRIVACY.md

Developer: Zachary Wander




Privacy & Terms:

https://github.com/zacharee/ArcadyanKVD21Control/





3 Most reported problems 😔💔

4.3 out of 5

Great concept not accessible for totally blind!

2025-03-01

by FlyingOffThe Handle

The app doesn’t work with voice over.
Yes we would like access to the features as totally blind users as well!
Thanks!

Do not update

2025-03-02

by Drummerguymatt

Latest update breaks it.. at least for the sagemcom gateway. It won’t get passed the login screen and says invalid json. I went and deleted the json file.. that didn’t didn’t help. Then I deleted and reinstalled the app.. that didn’t work either. Also.. a problem with either the app or the sagemcom.. you can’t pick channel 36 for 5ghz.. it always goes to channel 40 even though it says 36 in the app. Plus still no G4AR support?

Barely helpful

2025-03-03

by Mikey McThomthom

Was really hoping this would actually expose some controls like port forwarding or DMZ, but about the only thing it will do is let you rename the wifi SSIDs. You can turn off the 2.4 ghz radio, but if you disable the 5ghz radio, it breaks some of the gateway functionality until you do a factory reset. Meh.




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Why should I report an Issue with HINT Control?

  1. Pulling issues faced by users like you is a good way to draw attention of HINT Control to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
  2. We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
  4. If you are a HINT Control customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using HINT Control.


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