How to Contact Viz Customer Service/Support
Listed below are our top recommendations on how to get in contact with Viz - Smart TV remote control. We make eduacted guesses on the direct pages on their website to visit to get help with issues/problems like using their site/app, billings, pricing, usage, integrations and other issues. You can try any of the methods below to contact Viz - Smart TV remote control. Discover which options are the fastest to get your customer service issues resolved..
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation).
Verified email
Contact e-Mail: [email protected]
31.58% Contact Match
Developer: Real Vision Apps
E-Mail: [email protected]
Website: Visit Viz Website
Reported Issues: 3 Comments
By timcat123
I don’t trust this app anymore
I downloaded this ages ago, found it perfect to use as a remote with the TV. However, today when I opened the app, Apple notified me that the “Remote from Vizio” app pasted what I copied from a different app. Basically, I copied a link from safari to send to someone, and this app read that link even though I never gave it permission to do so (I never pasted it in the vizio remote app). This link wasn’t a big deal, but what if someone copied some important private information? Would the vizio remote app read that information too? If this was done on purpose, why does this app want that information anyway? Apple has given iPhones a lot more great privacy features recently, and I’m glad they did, because I deleted this app right away, and told my family and friends about it who deleted it as well. I hope it was just a mistake in the coding script or something, but if it wasn’t, I am deeply disappointed in the developers of this app. Also there have been a lot more issues with reconnecting recently.
By jackwesley
Doesn’t work most of the time
Tried multiple remotes, and they simply don’t work. Remotes would connect to TV but the buttons would not work properly. For example, all the navigation arrows (on multiple remotes) would all only send left. Push up, navigation goes left, push down, navigation goes left. Push select button, nothing happens. In short, this is a poor excuse of a tv remote app. Also, I verified it wasn’t my tv by trying the actual remote, which worked just as it should. If you’re looking for a tv remote to have on your phone or tablet/iPad, choose a different one.
By Von Hamilton
App steals personal information
This app steals the information saved to your clipboard. If you’d like to see for yourself, download the app and then open a different app (such as safari) and copy some text - then reopen this remote app. You will see that it will paste your copied text without your permission. Imagine the amount of passwords, banking information, and various other personal information this app is collecting. I do not recommend download this app, and Apple should remove this developer from its App Store.
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