Evolve Owner Reviews

Evolve Owner Reviews

Published by on 2024-12-05

🏷️ About: Welcome to the newly redesigned mobile experience for vacation rental owners who partner with Evolve to start, manage, and grow their short-term rental business - complete with improved search, navigation, and accessibility. Here are some of the top features you can get on the go: Get Booking Details See an up-to-date view of your property's bookings and owner blocks, including check-in dates, length of stay, payment detail.


       


Overall Customer Experience 😎


😎👌🔥 Positive experience
48.8%

👿🤬😠 Negative experience
34.5%

🙄💅🫥 Neutral
16.7%

~ from Justuseapp.com NLP analysis of 151 combined software reviews.



Read 44 Customer Service Reviews 👿🤬😡😠💢😤

3.1 out of 5

Did you bother to test this prior to launching it?

2023-10-18

Ugh

Endless loop

2024-01-29

Every time I open EvolveOwner I have to update it so I update and open again and it still says to update. So I removed EvolveOwner , tried again and get the same thing.

The other APP was more customer friendly

2024-02-01

When I go in can’t see inmediatly the arrivals.
Also the platforms like Airbnb, VRBO, etc are not visible

Unusable on IPAD

2024-03-04

The display size is too small for IPAD.
IPAD version is needed.

Bring back the old one

2024-04-03

New app seems worse in every way in comparison than the old one. Harder to read and use.

Missing Key Feature

2024-06-02

No ability to Copy guests name and number when I create their contact in my phone. Previous evolve owner app allowed for a long press to copy text. If this new app is supposed to replace the old one, why not make adding contacts to my phone easier than harder? I suggest adding a feature to save a contact with one button.

Load of rubbish! Won’t let me log in!

2024-07-04

This is an absolute pile of pants!

It consistently tells me that my email or password don’t match what are in the system. This is ridiculous. I have these checked by agents who have had me reset my password five times now, It’s still not letting me login.
I still have the old version of EvolveOwner -however, I am sick and tired of my chats being dropped in the middle of trying to get things fixed! I have to continually start over and explain again to yet another person who keeps reading from the same script.

Get your act together!!!

No help

2024-08-04

I have a notification alert on EvolveOwner , but there are no notifications that haven’t been read. I have tried to report the issue with no success.

Does not fill screen

2024-09-05

The former version filled the screen on my iPad. This version is a narrow sliver and makes it all impossible to read.

Have to update every time.

2024-06-21

Every time I open EvolveOwner it states that I have to update. I can’t go any further until I hit update which takes me to the Apps which literally states I updated 1 day ago. This happens every single time I need to check on rental. I keep telling my wife we need to do this ourselves as I have had quite a few issues over the last two years.

Fix your app before you loose business

2024-04-27

The old version is better, easier to access, gives alerts and allows a customer to manage their accounts with accuracy and timeliness. This new version is difficult to maneuver for all the previously stated issues by other reviewers. More concerning, no one seems to have addressed these concerns by now. Therefore, this leaves a consumer to consider the competition. No one has the luxury of mismanagement or unaddressed issues with an app or their properties. There is little, to no room, for forgiveness in this industry with guests.

Not worth 10% Anymore

2024-09-11

I used to be able to justify the 10% fee they charge on bookings.

However, I can no longer do so because I have had to many accumulated bad experiences with evolve. Too many employees that say one thing and do another. In addition to just lazy work and execution. I have to do everything and fight just to be treated fair. So what am I paying for anymore? I'd rather go with flat fee software and keep more of my hard earned money because everything evolve does seems to go wrong.

Glitchy

2024-03-30

The new app is more glitchy and than the previous one. For example, I get an alert than a response was posted to by request. After log in when I go to alerts and click on the response, nothing happens. So I really don’t know which request of mine received the response. Bring back the older app please or fix this.

Can’t open

2024-01-22

All of a sudden EvolveOwner says I must update. When it redirects me it doesn’t show the ability to update! It just says open an then goes back to the must update message again. None of my mobile Apple devices are able to access EvolveOwner now

One year homeowner

2024-01-22

I agree the last app was so much better. This one is horrible. It still asks me to update every time I open it. I can’t print anything, no print icon. I haven’t take a screenshot then print. I spend more wasted time maneuvering around the new app

Hard to read

2025-02-07

I have the old and new versions. This new one is hard for me to read, the schedule/calendar is very squished. It doesn’t save my login which wastes my time.

Evolve app

2024-05-21

Even though I downloaded the new app for the required update, it continually asks me to update EvolveOwner everytime I log on. Each log on it asks for the required update then EvolveOwner Store only says “open” instead of download because it’s already been downloaded. Everything still works once I’m in, the added step of going to EvolveOwner Store every time I log in is very inconvenient.

Logon

2025-06-20

It does not remember logon data. I have to re- enter each time.

Constant updates / limited control

2024-05-21

EvolveOwner forces an update 80% of the time I login.

Evolve should allow owners price control. The Evolve algorithm may work in high-density areas, but it’s worthless to me. I know when local/regional events are scheduled that could drive up rental fees. It takes Evolve 3-5 days to respond to requests for price changes, which isn’t practical.

Opening app

2025-08-22

Why do I have you update everytime I try to open EvolveOwner ?

Better but not great

2025-07-28

The Home Screen Dashboard should have been left from the old version. Now it’s cumbersome to get to the important metrics.

Evolve app

2025-09-16

It won’t let me download EvolveOwner . I have to use it off EvolveOwner Store. Then every time I want to use it, it tells me a new version is available. The old app was better.

Upcoming Booking - next 3 w/ guest name arrival and departure date

2025-09-30

Please bring back the next 3 upcoming bookings without any payout info you had from prior version. I would screen shot this and coordinate / sync with my cleaner. Big loss.

Needs Face ID

2025-10-24

Please add Face ID on iOS for logging on.

Franklin Villa

2024-06-21

The EVOLVE team is great with communication and are quick to respond with any queries that I’ve had. They sent out a professional photographer and got photos of my place. They are beyond beautiful!! My only complaint is that I feel that I’m so far down in the list of rentals that I’m not getting enough exposure. That being said, the search area doesn’t allow to just put in an identification number that will take you directly to my listing.

Old one is better

2024-04-12

It’s glitchy. I got an answer for my request, and the comment doesn’t open. I had to go on the old app to open it. Also, it doesn’t give us the option to upload pictures when we open a reimbursement claim?!? And when I’m writing a description, i can’t submit it because the “submit” button is hidden by the keyboard. Did anybody even test EvolveOwner ?

App login issues

2026-02-21

Appreciate the new app, but EvolveOwner only worked one time with Face ID and then failed every other time. EvolveOwner will also not work with password manager apps such as LastPass. I’m forced to manually type in my username and password every time I want to use EvolveOwner . Very tedious. Is this on the roadmap to fix as quickly as possible via an update?

Does not work as intended

2026-04-30

I’m not a fan, after I have updated EvolveOwner , it continues to ask if I want to update everytime I log in😳

Calendar still needs improvement

2024-01-22

We’ve been with evolve for 4 years. While they experienced some growing pains earlier on it seems they’ve hit their stride. We’ve always had solid bookings and they do all the marketing with very little involvement from us. They just upgraded EvolveOwner which seems much better than the prior version. It loads much faster than old app.

The calendar is still funky and needs improvement when doing an owner booking.

Moving In The Right Direction!

2024-05-10

I am a big fan of evolve the company and have enjoyed working with them for the past several years to manage my short term rental property. During all this time I have been equally disappointed with the functionality of the owners app. That disappointment continued after the release of this new evolve app, but the updates and improvements that followed quickly after its release have changed my response entirely. I can copy and paste phone numbers, easily find the full name of guests, auto log in, etc.! It feels like the owners app is becoming a better representation of a great company!

Solid Professional Service

2024-09-11

We’ve been with Evolve since 2017. We get quality service at a value price. We’re very pleased with the professionalism and dedication shown towards our property and business development. We can highly recommend the cy.

Evolve rental property owner

2024-06-29

We signed up with Evolve in November after renovating our second home and within a couple weeks we had our first renter shortly after another then another . Our home is not in a area for tourism I believe people need rentals just about any area for various reasons ! I don’t expect to rent it year round but evolve has made it simple and profitable enough that we plan on staying onboard . Thank you

Wonderful Company

2024-09-11

Evolve has to be one easiest companies to work! They’re efficient and their standards are high, and responses are quick! I don’t have any complaints and so glad I found them. We have started a wonderful relationship…keep up the good work!

Easy and issue free

2024-09-11

The Evolve application is a great tool to support my needs while away from the computer. It helps me manage my properties, communicate with guests and cleaning / maintenance staff. All the information I need is at my finger tips and is easy to navigate to do what I need to. It makes the experience easy and I have confidence that it will continue to meet my needs. Thank you “team evolve” for all you do.

Simple and easy

2024-10-17

As an owner I use Evolve to manage my property. 10% is a small price to pay to have them manage, market and promote my property. Additionally, Evolve takes the guess work out the equations. I love the simplicity of their app and how hands off it can be for the owner. Their customer support team either by phone or through their app is responsive and helpful. I have am had ZERO complaints now how smooth things have worked for me. Keep it going Evolve, I’m one satisfied customer

Great partner for profitable short term rentals

2024-10-17

It took a lot for us to finally consider short term rental opportunities for our vacation home when we’re not using it to help offset costs. We were extremely skeptical. Evolve has been amazing, starting with months of touching base while we considered it, walking us through the setup process, helping us navigate through local permit and occupancy tax requirements, finding a cleaning partner, and ultimately generating bookings.

We went live right before Thanksgiving and made more net profit through New Years than we would have expected for many months.

Yes we’ve had two small damage claims already which although minor were immediately reviewed and reimbursed turning a “what if” concern into a positive actual experience. Evolve’s rates are better then the competition and they only get paid if we get paid so we’re in this together. Looking forward to continuing this longer term.

Great Service

2024-09-11

Evolve Management Company has helped me considerably during our condo renting adventure. They have answered all my questions and continue to guide me along, taking care of many areas of our rental business. I recommend them to many, whom I talk with, that are interested in the rental business. Great job!!

Helps save the owner time

2024-10-17

We have 1 property that we rent when not using. This is our 1st time doing this and are going into our 3rd season. So far this has been a good experience. We have no complaints. We like the fact that we don’t have to pursue guests, the photographs are great and they do the advertising on more than one site. The property is insured against loss from guests ( haven’t used the is yet). They found us a qualified housekeeper. We don’t have to exchange money directly. To us, this is worth the 10%.

Great all around service!

2024-06-21

Evolve management team across the board has made managing our vacation rental as easy as advertised. We couldn’t be happier with the performance.

Should have listened to my wife

2024-10-17

We began our listing with another company, one that my wife had expressed concerns about, but I didn’t listen. After three months of frustration, we switched to Evolve, the one she felt best about. The contrast exceeded expectations. Immediate bookings, reviews, and return on our investment are just a few of the immediate results we noticed. On top of that, having direct communication with the Evolve partners that take care of our property has been wonderful. We believe, unlike the previous experience, they genuinely care about our property.

Awesome service to renters and owners!

2024-09-11

Evolve is phenomenal in every aspect. They have provided me as a property owner force every aspect of quality representation of my property. From the photography of my rental to all aspects of marketing and representation! And I have never had any reports of problems from any of my rental guests! They always feel that Evolve has served their needs and concerns in nothing but a professional manner and never disappointed any if my guests!

I would give Evolve a rating of twenty stars on a scale of one to ten! I highly recommend Evolve to all considering such vacation rentals! And several friends have used them with great satisfaction!

Try it, you’ll like them too!

Respectfully,
Robert S.
A five year client.

Perfect stay

2024-03-30

Our visit to Cocoa Beach was great and our accommodations were amazing. The amenities, the bed, the big screen TV and attention from our hosts was outstanding. We will be back!

Did you call your

2027-06-21

Be safe and I will leave

Great partnership!

2024-01-22

Evolve has been amazing in marketing and getting my property booked! Their support is also top much. Definitely recommend.



Is Evolve Owner Safe? 🤗🙏


Yes. Evolve Owner is very safe to use. This is based on our NLP (Natural language processing) analysis of over 151 User Reviews sourced from the Appstore and the appstore cumulative rating of 3.1/5 . Justuseapp Safety Score for Evolve Owner Is 58.6/100.


Is Evolve Owner Legit? 💯


Yes. Evolve Owner is a totally legit app. This conclusion was arrived at by running over 151 Evolve Owner User Reviews through our NLP machine learning process to determine if users believe the app is legitimate or not. Based on this, Justuseapp Legitimacy Score for Evolve Owner Is 78.6/100..


Is Evolve Owner not working? 🚨


Evolve Owner works most of the time. If it is not working for you, we recommend you excersise some patience and retry later or Contact Support.



How was your experience with Evolve Owner? Post a Review




Features

Welcome to the newly redesigned mobile experience for vacation rental owners who partner with Evolve to start, manage, and grow their short-term rental business - complete with improved search, navigation, and accessibility.

See an up-to-date view of your property's bookings and owner blocks, including check-in dates, length of stay, payment details, and guest information.

Access the information you need to run your rental business, including Booking, Tax, Pending Payouts, and Completed Payouts Reports.

You can also send a new request so we can continue to help make vacation rental management easy.

Update listing details and read reviews for every property you have with Evolve.

Push and in-app notifications let you know as soon as new bookings come in, if one is canceled, and when your payout is processed.

Check the status of submitted reports and requests sent to our experts.

Whether that's 1 home or 100, enhanced navigation simplifies your search.

  Customer Service/Support
Developer:
Evolve Vacation Rental


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