GIO Status

Last Updated on 2024-11-20 by Prequel Inc.

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11 User reports:
App has problems

User reports 11

⚠️ Most reported problems ⚠️

Not working

75.0%

Photo/Video

16.7%

Something else

8.3%

problems reported in the last 24 hours

24 hour clock ⏰

1 Reported Issues: 😵🆘🛟🚨📢

Nadine Fuller

2023-09-10

Keep receiving error message to retry and that something went wrong once I select a photo and start retouching it.

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Have a Problem with GIO: AI Headshot Generator Pro? Report Issue

Common GIO Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GIO app on iOS and Android devices. Solve all GIO app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GIO iPhone Issues and Solutions

GIO iOS app crashes, not working, errors
GIO iOS app network issues
GIO on iOS has black/white screen

GIO Android App Issues and Solutions

GIO has errors/crashing/not working
GIO server network connectivity issues
GIO has black screen

GIO iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GIO app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GIO app crashes or not working on Iphone (iOS):

Close and restart the GIO app on iPhone
Update GIO app to the Latest Version for iOS
Uninstall and reinstall GIO iPhone app
Update your iPhone to the latest iOS version

Fix GIO on iPhone unable to connect to server/internet connection issues::

To resolve GIO network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GIO black/white screen (blank screen) on iPhone:

Follow the GIO iOS app troubleshooting guide Here →

GIO Android App Issues and Solutions

Fix GIO not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GIO app issues:

Force Stop the GIO App
1. On android, goto "Settings" » click GIO app. » click "Force Stop".

Update GIO to the latest version on PlayStore

Clear GIO App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GIO app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GIO.

Fix GIO unable to contact server/ GIO internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GIO » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GIO » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GIO on android.

Solve GIO black/white screens issue on Android:

Follow the GIO android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Prequel Inc., developers of GIO.

Verified email

Contact e-Mail: [email protected]

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit GIO Website

Privacy Policy: https://oji.ai/privacy-policy/

Developer: Prequel Inc.

About this app

Easily achieve crisp photo quality every time with our friendly interface: apply any style to your picture in mere taps for a foolproof sophisticated result! Get a perfect shot in a totally new style with the power of our AI: submit one photo that needs an upgrade and receive an impressive new one, generated by our img2img technologies. Turn any casual or imperfect photo into a pro headshot in mere taps—and enjoy a variety of styles to choose from for doing so! Always feeling like you are one pro photo away from a great CV or dating app profile? this app, the AI app for studio-quality portraits, will hit you with your best shot. Flip through our Discover page: the wide-ranging and carefully curated showcase of tasteful ways in which we can alter your photos. Easily alter lighting, background, and hairstyles in ways that will feel organic and finessed. Hold onto this photo studio in your pocket for your virtually best portraits! Never be an average Joe with this app’s reliable AI tech, that will always deliver impressive pro-grade close-ups. Have ideas of features we should introduce in future versions of our app? And yes—there are always more styles coming! Feel free to reach out at support@gioapp.