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Published by Scribd on 2024-02-26

Explore over 170 million documents and counting from a global community of
users. Find and upload text on every topic and niche, including: • Official
government documents • Research papers • Academic dissertations • Medical
reports • DIY hobbies • User manuals • Case studies • And more Chase
any curiosity, share knowledge, and get answers you won’t find anywhere else
from subject matter experts and enthusia.

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Common Scribd Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Scribd app on iOS and Android devices. Solve all Scribd app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Scribd iPhone Issues and Solutions

Scribd iOS app crashes, not working, errors
Scribd iOS app network issues
Scribd on iOS has black/white screen

Scribd Android App Issues and Solutions

Scribd has errors/crashing/not working
Scribd server network connectivity issues
Scribd has black screen

Scribd iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Scribd app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Scribd app crashes or not working on Iphone (iOS):

Close and restart the Scribd app on iPhone
Update Scribd app to the Latest Version for iOS
Uninstall and reinstall Scribd iPhone app
Update your iPhone to the latest iOS version

Fix Scribd on iPhone unable to connect to server/internet connection issues::

To resolve Scribd network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Scribd black/white screen (blank screen) on iPhone:

Follow the Scribd iOS app troubleshooting guide Here →

Scribd Android App Issues and Solutions

Fix Scribd not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Scribd app issues:

Force Stop the Scribd App
1. On android, goto "Settings" » click Scribd app. » click "Force Stop".

Update Scribd to the latest version on PlayStore

Clear Scribd App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Scribd app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Scribd.

Fix Scribd unable to contact server/ Scribd internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Scribd » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Scribd » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Scribd on android.

Solve Scribd black/white screens issue on Android:

Follow the Scribd android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Scribd, developers of Scribd.

30.77% Contact Match

Developer: Scribd, Inc.

E-Mail: [email protected]

Website: Visit Scribd Website

About this app

Our monthly subscription starts at $11. 99 and automatically renews unless the subscription is canceled at least 24 hours prior to the next billing date. • Payment will be charged to your iTunes account at confirmation of purchase. • Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user’s Account Settings after purchase. • A this app monthly subscription also includes access to Everand (ebooks and audiobooks) and Slideshare (presentations). Chase any curiosity, share knowledge, and get answers you won’t find anywhere else from subject matter experts and enthusiasts. Explore over 170 million documents and counting from a global community of users. All content on this app can be synced across multiple devices. Download the free this app app and start exploring today! Our privacy policy can be found at app.