MathSnap app not working? crashes or has problems?

MathSnap Status

Last Updated on 2024-10-30 by 42 Digital

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Common MathSnap Problems & Solutions. Troubleshooting Guide

Table of Contents:

MathSnap iPhone Issues and Solutions

MathSnap iOS app crashes, not working, errors
MathSnap iOS app network issues
MathSnap on iOS has black/white screen

MathSnap Android App Issues and Solutions

MathSnap has errors/crashing/not working
MathSnap server network connectivity issues
MathSnap has black screen

MathSnap iPhone Issues and Solutions

How to fix MathSnap app crashes or not working on Iphone (iOS):

Close and restart the MathSnap app on iPhone
Update MathSnap app to the Latest Version for iOS
Uninstall and reinstall MathSnap iPhone app
Update your iPhone to the latest iOS version

Fix MathSnap on iPhone unable to connect to server/internet connection issues::

To resolve MathSnap network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Turn off iphone VPN:
1. Goto Settings » General » VPN

MathSnap Android App Issues and Solutions

Fix MathSnap not working on Android, crashes, errors or is unresponsive:

Force Stop the MathSnap App
1. On android, goto Settings » MathSnap » click [Force Stop]

Update MathSnap to the latest version on PlayStore

Clear MathSnap App Cache and Data:
1. On android, goto Settings » Apps » MathSnap » Storage » click [Clear Data] option. This clears both data and cache.
2. restart MathSnap.

Fix MathSnap unable to contact server/ MathSnap internet connection errors on Android:

On android, goto Settings » Apps or Manage Apps tab.
Click MathSnap » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto MathSnap » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch MathSnap

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