Dual Messenger Status

Last Updated on 2024-12-11 by Anna Chvertkova

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Most reported problems

Not working

100.0%

Common Dual Messenger Problems & Solutions. Troubleshooting Guide

Table of Contents:

To resolve Dual Messenger network issues, Reset phone network settings:
1. On iphone, goto Settings » General » Reset » Reset Network Settings.
2. Enter device passcode » confirm [Reset Network Settings].

Force Stop the Dual Messenger App
1. On android, goto Settings » Dual Messenger » click [Force Stop]

Clear Dual Messenger App Cache and Data:
1. On android, goto Settings » Apps » Dual Messenger » Storage » click [Clear Data] option. This clears both data and cache.
2. restart Dual Messenger.

On android, goto Settings » Apps or Manage Apps tab.
Click Dual Messenger » [Force Stop]
Next, goto Storage » click [Clear Data]
Again, goto Dual Messenger » Mobile Data » [Allow Background Data Usage].
Go back to Settings » Connections » Mobile Network » Network Mode. Change the network to 4G e.g. LTE/3G/2G (auto connect)
Relaunch Dual Messenger

Aug 13, 2025, 07:58 PM
a Mac user from Gillingham, United Kingdom reported problems with Dual Messenger : Not working
Aug 13, 2025, 07:58 PM
a Mac user from Gillingham, United Kingdom reported problems with Dual Messenger : Not working
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