ServiceNow Events Status

Last Updated on 2024-10-30 by ServiceNow

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Common ServiceNow Events Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot ServiceNow Events app on iOS and Android devices. Solve all ServiceNow Events app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

ServiceNow Events iPhone Issues and Solutions

ServiceNow Events iOS app crashes, not working, errors
ServiceNow Events iOS app network issues
ServiceNow Events on iOS has black/white screen

ServiceNow Events Android App Issues and Solutions

ServiceNow Events has errors/crashing/not working
ServiceNow Events server network connectivity issues
ServiceNow Events has black screen

ServiceNow Events iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever ServiceNow Events app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix ServiceNow Events app crashes or not working on Iphone (iOS):

Close and restart the ServiceNow Events app on iPhone
Update ServiceNow Events app to the Latest Version for iOS
Uninstall and reinstall ServiceNow Events iPhone app
Update your iPhone to the latest iOS version

Fix ServiceNow Events on iPhone unable to connect to server/internet connection issues::

To resolve ServiceNow Events network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix ServiceNow Events black/white screen (blank screen) on iPhone:

Follow the ServiceNow Events iOS app troubleshooting guide Here →

ServiceNow Events Android App Issues and Solutions

Fix ServiceNow Events not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent ServiceNow Events app issues:

Force Stop the ServiceNow Events App
1. On android, goto "Settings" » click ServiceNow Events app. » click "Force Stop".

Update ServiceNow Events to the latest version on PlayStore

Clear ServiceNow Events App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "ServiceNow Events app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch ServiceNow Events.

Fix ServiceNow Events unable to contact server/ ServiceNow Events internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click ServiceNow Events » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got ServiceNow Events » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch ServiceNow Events on android.

Solve ServiceNow Events black/white screens issue on Android:

Follow the ServiceNow Events android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at ServiceNow, developers of ServiceNow Events.