The Colorado Sun Status

Last Updated on 2024-09-11 by The Colorado Sun PBC

I have a problem with The Colorado Sun

Are you having issues? Select the issue you are having below and provide feedback to The Colorado Sun.

Read all Solutions

Fix Now in One Click

User reports:
No current problems

User reports 0

Have a Problem with The Colorado Sun? Report Issue

Common The Colorado Sun Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot The Colorado Sun app on iOS and Android devices. Solve all The Colorado Sun app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

The Colorado Sun iPhone Issues and Solutions

The Colorado Sun iOS app crashes, not working, errors
The Colorado Sun iOS app network issues
The Colorado Sun on iOS has black/white screen

The Colorado Sun Android App Issues and Solutions

The Colorado Sun has errors/crashing/not working
The Colorado Sun server network connectivity issues
The Colorado Sun has black screen

The Colorado Sun iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever The Colorado Sun app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix The Colorado Sun app crashes or not working on Iphone (iOS):

Close and restart the The Colorado Sun app on iPhone
Update The Colorado Sun app to the Latest Version for iOS
Uninstall and reinstall The Colorado Sun iPhone app
Update your iPhone to the latest iOS version

Fix The Colorado Sun on iPhone unable to connect to server/internet connection issues::

To resolve The Colorado Sun network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix The Colorado Sun black/white screen (blank screen) on iPhone:

Follow the The Colorado Sun iOS app troubleshooting guide Here →

The Colorado Sun Android App Issues and Solutions

Fix The Colorado Sun not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent The Colorado Sun app issues:

Force Stop the The Colorado Sun App
1. On android, goto "Settings" » click The Colorado Sun app. » click "Force Stop".

Update The Colorado Sun to the latest version on PlayStore

Clear The Colorado Sun App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "The Colorado Sun app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch The Colorado Sun.

Fix The Colorado Sun unable to contact server/ The Colorado Sun internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click The Colorado Sun » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got The Colorado Sun » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch The Colorado Sun on android.

Solve The Colorado Sun black/white screens issue on Android:

Follow the The Colorado Sun android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at The Colorado Sun PBC, developers of The Colorado Sun.

Verified email ✔✔

E-Mail: [email protected]

Website: 🌍 Visit The Colorado Sun Website

Privacy Policy: https://coloradosun.com/privacy/

Developer: The Colorado Sun

50% Contact Match

Developer: State of Colorado - Governor's Office of IT

E-Mail: [email protected]

Website: 🌍 Visit myColorado Website

About this app

The Colorado Sun is a public benefit corporation 100% owned and operated by local journalists. The latest news from the most trusted independent journalists in Colorado. Stay in the loop with breaking news notifications and discover something new every day! Nonpartisan, investigative and ground-breaking reporting — funded by our readers, not hedge funds — that covers our beautiful state from corner to corner.