Authenticator App Status

Published by SkyRise Networks on 2023-06-16

Our Authenticator app is the perfect solution for your online security needs. We
designed it to provide you with a secure and reliable way to protect your online
accounts.

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Common Authenticator App Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Authenticator App app on iOS and Android devices. Solve all Authenticator App app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Authenticator App iPhone Issues and Solutions

Authenticator App iOS app crashes, not working, errors
Authenticator App iOS app network issues
Authenticator App on iOS has black/white screen

Authenticator App Android App Issues and Solutions

Authenticator App has errors/crashing/not working
Authenticator App server network connectivity issues
Authenticator App has black screen

Authenticator App iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Authenticator App app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Authenticator App app crashes or not working on Iphone (iOS):

Close and restart the Authenticator App app on iPhone
Update Authenticator App app to the Latest Version for iOS
Uninstall and reinstall Authenticator App iPhone app
Update your iPhone to the latest iOS version

Fix Authenticator App on iPhone unable to connect to server/internet connection issues::

To resolve Authenticator App network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Authenticator App black/white screen (blank screen) on iPhone:

Follow the Authenticator App iOS app troubleshooting guide Here →

Authenticator App Android App Issues and Solutions

Fix Authenticator App not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Authenticator App app issues:

Force Stop the Authenticator App App
1. On android, goto "Settings" » click Authenticator App app. » click "Force Stop".

Update Authenticator App to the latest version on PlayStore

Clear Authenticator App App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Authenticator App app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Authenticator App.

Fix Authenticator App unable to contact server/ Authenticator App internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Authenticator App » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Authenticator App » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Authenticator App on android.

Solve Authenticator App black/white screens issue on Android:

Follow the Authenticator App android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at SkyRise Networks, developers of Authenticator App.

65% Contact Match

Developer: Microsoft Corporation

E-Mail: [email protected]

Website: Visit Authenticator App Website

70.27% Contact Match

Developer: Google LLC

E-Mail: [email protected]

Website: Visit Google LLC Website

About this app

We designed it to provide you with a secure and reliable way to protect your online accounts. Our Authenticator app is the perfect solution for your online security needs. Using advanced security protocols, our app generates unique codes that only you can use to access your accounts, ensuring that your personal information remains safe and secure at all times. - Payment will be charged to iTunes Account at confirmation of purchase. - Subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. - Account will be charged for renewal within 24-hours before the end of the current period, and identify the cost of the renewal. - Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. - Any unused portion of a free trial period, if offered, will be forfeited when the user purchases a subscription to that publication, where applicable.