Binance Messenger Status

Last Updated on 2023-04-03 by Binance LTD

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Common Binance Messenger Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot Binance Messenger app on iOS and Android devices. Solve all Binance Messenger app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

Binance Messenger iPhone Issues and Solutions

Binance Messenger iOS app crashes, not working, errors
Binance Messenger iOS app network issues
Binance Messenger on iOS has black/white screen

Binance Messenger Android App Issues and Solutions

Binance Messenger has errors/crashing/not working
Binance Messenger server network connectivity issues
Binance Messenger has black screen

Binance Messenger iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever Binance Messenger app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix Binance Messenger app crashes or not working on Iphone (iOS):

Close and restart the Binance Messenger app on iPhone
Update Binance Messenger app to the Latest Version for iOS
Uninstall and reinstall Binance Messenger iPhone app
Update your iPhone to the latest iOS version

Fix Binance Messenger on iPhone unable to connect to server/internet connection issues::

To resolve Binance Messenger network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix Binance Messenger black/white screen (blank screen) on iPhone:

Follow the Binance Messenger iOS app troubleshooting guide Here →

Binance Messenger Android App Issues and Solutions

Fix Binance Messenger not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent Binance Messenger app issues:

Force Stop the Binance Messenger App
1. On android, goto "Settings" » click Binance Messenger app. » click "Force Stop".

Update Binance Messenger to the latest version on PlayStore

Clear Binance Messenger App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "Binance Messenger app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch Binance Messenger.

Fix Binance Messenger unable to contact server/ Binance Messenger internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click Binance Messenger » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got Binance Messenger » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch Binance Messenger on android.

Solve Binance Messenger black/white screens issue on Android:

Follow the Binance Messenger android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Binance LTD, developers of Binance Messenger.

52.94% Contact Match

Developer: Meta Platforms, Inc.

E-Mail: android-support@fb.com

Website: 🌍 Visit Messenger Website

55.56% Contact Match

Developer: WhatsApp LLC

E-Mail: android@support.whatsapp.com

Website: 🌍 Visit WhatsApp Messenger Website