GoToMeeting Messenger app not working? crashes or has problems?

GoToMeeting Messenger Status

Last Updated on 2022-02-10 by LogMeIn, Inc.

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Common GoToMeeting Messenger Problems & Solutions. Troubleshooting Guide

Complete guide to troubleshoot GoToMeeting Messenger app on iOS and Android devices. Solve all GoToMeeting Messenger app problems, errors, connection issues, installation problems and crashes.

Table of Contents:

GoToMeeting Messenger iPhone Issues and Solutions

GoToMeeting Messenger iOS app crashes, not working, errors
GoToMeeting Messenger iOS app network issues
GoToMeeting Messenger on iOS has black/white screen

GoToMeeting Messenger Android App Issues and Solutions

GoToMeeting Messenger has errors/crashing/not working
GoToMeeting Messenger server network connectivity issues
GoToMeeting Messenger has black screen

GoToMeeting Messenger iPhone Issues and Solutions

Here are some helpful workarounds that should work whenever GoToMeeting Messenger app keeps crashing or doesn't work as expected on your iPhone 14, 13,12,10,8,7,6, SE,XS,XR.

How to fix GoToMeeting Messenger app crashes or not working on Iphone (iOS):

Close and restart the GoToMeeting Messenger app on iPhone
Update GoToMeeting Messenger app to the Latest Version for iOS
Uninstall and reinstall GoToMeeting Messenger iPhone app
Update your iPhone to the latest iOS version

Fix GoToMeeting Messenger on iPhone unable to connect to server/internet connection issues::

To resolve GoToMeeting Messenger network issues, Reset phone network settings:
1. On iphone, Goto "Settings" » "General" » "Reset" » "Reset Network Settings".
2. Enter your device passcode. Then confirm "Reset Network Settings".

Turn off your VPN:
1. Goto "Settings" » "General" » "VPN".

Fix GoToMeeting Messenger black/white screen (blank screen) on iPhone:

Follow the GoToMeeting Messenger iOS app troubleshooting guide Here →

GoToMeeting Messenger Android App Issues and Solutions

Fix GoToMeeting Messenger not working on Android, crashes, errors or is unresponsive:

Follow these steps to resolve intermittent GoToMeeting Messenger app issues:

Force Stop the GoToMeeting Messenger App
1. On android, goto "Settings" » click GoToMeeting Messenger app. » click "Force Stop".

Update GoToMeeting Messenger to the latest version on PlayStore

Clear GoToMeeting Messenger App Cache and Data:
1. On your device, goto "Settings" » click "Apps" » select "GoToMeeting Messenger app" » click "Storage" » click "Clear Data" option. This Clears both data and cache.
2. Relaunch GoToMeeting Messenger.

Fix GoToMeeting Messenger unable to contact server/ GoToMeeting Messenger internet connection errors on Android:

This issue is usually caused by your network. Here is how to fix:

On android, goto "Settings" » "Apps" or "Manage Apps" tab.
Click GoToMeeting Messenger » "Force Stop".
Next, goto "Storage" » "Clear Data".
Again, got GoToMeeting Messenger » "Mobile Data" » "Allow Background Data Usage".
Go back to "Settings" » "Connections" » "Mobile Network" » "Network Mode".
Now, put your network on 4G e.g. LTE/3G/2G (auto connect)
Relaunch GoToMeeting Messenger on android.

Solve GoToMeeting Messenger black/white screens issue on Android:

Follow the GoToMeeting Messenger android app crash troubleshooting guide Here →

Contact Support

Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at LogMeIn, Inc., developers of GoToMeeting Messenger.

About this app

The GoToMeeting Business Messenger lets you chat with colleagues and partners wherever you are and whenever you need to. If you are already a GoToMeeting customer, then you benefit from the seaming less integration with the GoToMeeting – Video Conferencing & Online Meetings app. Whether it's a business-critical discussion or a casual chat, we know that every conversation is important for you and your work. Download GoToMeetingMessenger for free and start chatting now!