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Some issues cannot be easily resolved through online tutorials or self help. So we made it easy to get in contact with the support team at Smart Energy Systems LLC, developers of My Washington Gas.




About this app

The new mobile experience makes it easy to pay your bill, start or stop service, track your energy consumption, and more — wherever you are. • Make more time for the things that matter most when you have access to your Washington Gas account from wherever you are. • Understand how much natural gas you use and get greater visibility into your energy consumption, even when you are not at home. • Stay ahead of surprises and learn your energy usage trends with the new My Washington Gas. • Enroll in Budget Billing to spread the cost of your bill over the entire year so that you pay the same amount every month. • Register with AutoPay to automatically pay your bill every month. • Subscribe to eBill to conveniently receive your bill electronically each month. • If you are having trouble paying your bill, sign up for an installment plan to spread your outstanding balance across several billing periods. • Your schedule is busy enough and with My Washington Gas, conveniently make payments, securely manage your account, and more — wherever, whenever. • Improved access to the same services you enjoy today — start service, stop service, request letter of credit, and more.  Easily manage your account and get access on-the-go with the new My Washington Gas mobile app.  Enjoy improved online systems that make managing your account easier than ever on our new mobile app.