Contact My Washington Gas Support
Company Name: Smart Energy Systems LLC
About: Easily manage your account and get access on-the-go with the new My Washington
Gas mobile app.
The new mobile experience makes it easy to pay your bill, start
or stop service, track your energy consumption, and more — wherever you are.
My Washington Gas Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
NOTE: If the links below doesn't work for you, Please go directly to the Homepage of Smart Energy Systems LLC
Verified email ✔✔
E-Mail: customersupport@washgas.com
Website: 🌍 Visit My Washington Gas Website
Privacy Policy: https://www.washingtongas.com/privacy/privacy-policy
Developer: Smart Energy Water
3 Most reported problems 😔💔
Washington Gas new app
by Macmoo01
This app needs to fix the payment option of scheduling a payment for a future date! I was paying all my bills last month including Washington Gas which was not due for several weeks out. The confirmatiom of payment email sent to me had stated it had posted my payment immediately ! It took me quite some time dealing with a rep who clearly did not understand it was an error in App and insisted that I call my bank to stop payment! Since most banks charge a a a fee for this “service “ I finally gave up, hung up and called back! I got a Rep who took the time to call the IT department and was advised that several customers had called t in about this problem and they were working to fix it but it but it may take several months to resolve the problem. He voided my payment transaction to resolve! my issue and advised me to avoid the this option for the next several months. In fact he did every thihg the first Rep refused to do!
Start Service
by Martinez1600
Filling out information to start service does not work. Fix the website first (has a lot of bugs), then try to build the app.
App does not accept my credit card ☹️☹️☹️
by LTCSMC
I tried to pay thru app 3 times and my credit card was not accepted. This is the same credit card I have been using to pay my Washington Gas for the past 3 years ☹️☹️☹️
Also the Face ID is hit or miss when logging into the app ☹️☹️☹️
Have a Problem with My Washington Gas? Report Issue
Why should I report an Issue with My Washington Gas?
- Pulling issues faced by users like you is a good way to draw attention of My Washington Gas to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a My Washington Gas customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using My Washington Gas.
