Contact RICOH360 Support
Company Name: Ricoh Co., Ltd.
About: This is a photography application for RICOH THETA X/Z1/V/SC2/SC2 for
Business.
By linking the camera to a smartphone, you can remotely trigger the
shutter while performing a live preview, allowing you to take pictures without
the reflection of people, which can be used for promotional purposes.
RICOH360 Customer Service 💢
The following contact options are available: Pricing Information, Support, General Help, and Press Information/New Coverage (to guage reputation). Discover which options are the fastest to get your customer service issues resolved.
Verified email ✔✔
E-Mail: [email protected]
Website: 🌍 Visit RICOH360 Website
Privacy Policy: https://www.ricoh360.com/ja/privacy/
Developer: Ricoh Co., Ltd.
Privacy & Terms:
https://support.ricoh360.com/faqs/
3 Most reported problems 😔💔
Unnecessary Download.
by Nismode
How was it that you decided to discontinue an app with no further warning. I had to arrive to a job site to use the same Theta app that I have used for years to capture images with my Theta Z1 camera. Only open it up on site and be told that the app was discontinued on today’s date. I download the new app, now I have to register an account with you guys just to connect to the camera. This wasted 30 minutes of time for me as I had to reconnect the camera to my device. Thank God this didn’t happen in front of a client.
Account is now required
by Jasonapearce
This Ricoh 360 app make your Theta camera obsolete if you care about privacy of your data. To now use your camera you must create an account and agree to both a privacy policy and terms of service. The prior Theta app respected basic privacy and did not require an account or the review of two legal agreements.
Awful decision to make a new app
by God Sh Jog Bdnd
Since I HAD to start using this app my sc2 doesn’t seem to want to connect. When it finally does I can’t delete any photos because it fails and then disconnects the camera. I attempted to do a firmware update and the camera doesn’t seem to respond. Go back to the old app that wasn’t broke
Have a Problem with RICOH360:THETA Capture App? Report Issue
Why should I report an Issue with RICOH360:THETA Capture App?
- Pulling issues faced by users like you is a good way to draw attention of RICOH360:THETA Capture App to your problem using the strength of crowds. We have over 1,000,000 users and companies will listen to us.
- We have developed a system that will try to get in touch with a company once an issue is reported and with lots of issues reported, companies will definitely listen.
- Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
- If you are a RICOH360:THETA Capture App customer and are running into a problem, Justuseapp might not be the fastest and most effective way for you to solve the problem but at least you can warn others off using RICOH360:THETA Capture App.
